2010 Chevrolet Express 2500: common problems

Owners of the 2010 Chevrolet Express 2500 filed 7 complaints with NHTSA, most often about steering and suspension. Details by component below, with sources.

Key figures

Owner complaints: 7
involving a crash: 2

What fails most often

1 Steering 57% of all complaints
2 Suspension 57% of all complaints
3 Air bags 43% of all complaints
4 Vehicle speed control 29% of all complaints

Circle size and colour show each component’s share of NHTSA complaints. Schematic only, not a drawing of the exact model.

Steering: 4 complaints (57% of all).
Suspension: 4 complaints (57% of all).
Air bags: 3 complaints (43% of all), 2 of them with a crash reported by the owner.
Vehicle speed control: 2 complaints (29% of all), 2 of them with a crash reported by the owner.

Symptoms owners describe

How many of the 7 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).

vibration4 · 57%
airbags did not deploy2 · 29%

Components owners complain about

Component	Owner complaints	involving a crash
Steering	4	0
Suspension	4	0
Air bags	3	2
Vehicle speed control	2	2

What owners report

Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.

The damage to both vehicles are extensive and also air bags did not deploy at all.
Air bags · crash · 2014-05-08 · NHTSA complaint #10587337
Tl* the contact owns a 2010 chevrolet express 2500. The contact received a notification for nhtsa campaign number: 14v117000 (airbags). However, the parts needed were not available. The dealer was unable to provide a specific date when the parts would become available.
Air bags · 2014-10-20 · NHTSA complaint #10648928
The vehicle shakes violently and the vehicle has to come to a complete stop before this "death shake" stops. We have spent thousands of dollars trying to figure this out. Watkins springs (albany, new york) has informed me that gm removed the shock stabilizer as a cost savings measure.
Steering · 2014-08-27 · NHTSA complaint #10628685

Comparison

By complaint count this model year ranks 12,538 of 36,656 model years in the NHTSA data (top 34% most complained about).

On average one model year of the Express 2500 has 4 complaints (20 years in the data). This year has 7, above average.

What to check before buying

Steering. Steering play, power assist, rack and tie rods after a wheel impact.
Suspension. Wheel alignment, control arms, subframe, even tire wear.
Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
Vehicle speed control. Accelerator pedal, cruise control, throttle codes.

Other years of this model

Questions and answers

What are the most common problems with the 2010 Chevrolet Express 2500?

Owner complaints to NHTSA most often mention: steering, suspension, air bags. Total complaints: 7. The most frequent symptoms in complaint texts: vibration (57%), airbags did not deploy (29%).

How many service bulletins (TSB) were issued for the 2010 Chevrolet Express 2500?

NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.

Should I buy a 2010 Chevrolet Express 2500 from a US auction?

Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.

Other 2010 models

Read also

Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.