AI DamageDodge Journey AWD: problems, complaints, bulletins
Summary for the Dodge Journey AWD across 2 model years: 258 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 39% of all complaints
- 2 Service brakes 30% of all complaints
- 3 Powertrain 13% of all complaints
- 4 Engine 12% of all complaints
- 5 Air bags 9% of all complaints
- 6 Tires 9% of all complaints
- 7 Steering 8% of all complaints
- 8 Electronic stability control 6% of all complaints
- Electrical system: 100 complaints (39% of all).
- Service brakes: 78 complaints (30% of all).
- Powertrain: 33 complaints (13% of all).
- Engine: 31 complaints (12% of all).
- Air bags: 23 complaints (9% of all), 1 of them with a crash reported by the owner.
Symptoms owners describe
How many of the 258 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 100 | 0 | 0 |
| Service brakes | 78 | 0 | 0 |
| Powertrain | 33 | 0 | 0 |
| Engine | 31 | 0 | 0 |
| Air bags | 23 | 1 | 0 |
| Tires | 22 | 0 | 0 |
| Steering | 21 | 0 | 0 |
| Electronic stability control | 16 | 0 | 0 |
| Wheels | 12 | 0 | 0 |
| Engine and cooling | 9 | 0 | 0 |
| Exterior lighting | 7 | 0 | 0 |
| Equipment | 5 | 0 | 0 |
| Fuel/propulsion system | 5 | 0 | 0 |
| Vehicle speed control | 4 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Till this day its unknown sitting in my drive way, and ever since it has happen it won't start anymore. Never had any problems till that day always been well maintained. And it seems like I drains every battery.also a family member has the same car and the same problem has happen to them also.
The power steering return hose at the rack position broke in below freezing conditions when I first started it a few weeks ago. The hose is broke and it's leaking power steering fluid and it's hard time steer the vehicle at times.
Thankfully my windows were crowded, I was in my garage because it was summer and my dog was in the auto. Sometimes my fob works .sometimes doesn't. Have replaced battery and fob but still have ignition issues at times.
Power steering return line ruptured on a -20f morning. The vehicle was in motion and I lost power steering. I didn't notice until I went to take a corner. I was able to make the corner but came close to hitting a snow bank. The speed was low so I had time to react.
I went to drive my car last week in the extremely cold temperature and discovered I had no power steering. I got out the car and also discovered huge amounts of power steering fluid in the snow where I was parked. It was evident something ruptured causing the my vehicle to lose all of it's power steering fluid.
Horn blowing on own while driving down city streets,highways and stationary.noticed head lights flashing as if alarm going off. Clicking noise as if electrical wires are touching coming from fuse box area. Draining battery had to replace battery within 6 months of purchase.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.