AI Damage2020 Ford Explorer Intercept Hybrid: common problems
The maker issued 3 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 3
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Equipment | 0 | 0 | 2 |
| Electrical system | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- The Service Awareness Newsletter is an informal communication that contains information that may not be…
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on…
- 2020-2023 Explorer/Aviator/Police Interceptor Utility Hybrid vehicles may exhibit a charging system…
2020-2023 Explorer/Aviator/Police Interceptor Utility Hybrid vehicles may exhibit a charging system warning in the message center and/or illuminated battery lamp with DTC B11D9 present in the body control module (BCM)…
- 2020-2021 Police Interceptor Utility vehicles equipped with a 3.3L Duratec, 3.3L Duratec Hybrid, or 3.0L…
2020-2021 Police Interceptor Utility vehicles equipped with a 3.3L Duratec, 3.3L Duratec Hybrid, or 3.0L EcoBoost engine have a module programming update that allows the operator to command a virus reducing heating…
Other years of this model
Questions and answers
What are the most common problems with the 2020 Ford Explorer Intercept Hybrid?
There are no owner complaints in the NHTSA data for this year; the data comes from 3 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2020 Ford Explorer Intercept Hybrid?
NHTSA lists 3 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Ford Explorer Intercept Hybrid from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.