AI Damage2014 Ford Fusion Energi: common problems
Owners of the 2014 Ford Fusion Energi filed 34 complaints with NHTSA, most often about electrical system and powertrain. Details by component below, with sources.
Key figures
- Owner complaints
- 34
- involving a crash
- 2
What fails most often
- 1 Electrical system 21% of all complaints
- 2 Powertrain 18% of all complaints
- 3 Seat belts 15% of all complaints
- 4 Engine 12% of all complaints
- 5 Steering 9% of all complaints
- 6 Air bags 3% of all complaints
- 7 Backover prevention 3% of all complaints
- 8 Engine and cooling 3% of all complaints
- Electrical system: 7 complaints (21% of all).
- Powertrain: 6 complaints (18% of all).
- Seat belts: 5 complaints (15% of all).
- Engine: 4 complaints (12% of all).
- Steering: 3 complaints (9% of all), 1 of them with a crash reported by the owner.
Symptoms owners describe
How many of the 34 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 7 | 0 | 0 |
| Powertrain | 6 | 0 | 0 |
| Seat belts | 5 | 0 | 0 |
| Engine | 4 | 0 | 0 |
| Steering | 3 | 1 | 0 |
| Air bags | 1 | 0 | 0 |
| Backover prevention | 1 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Equipment | 1 | 0 | 0 |
| Exterior lighting | 1 | 0 | 0 |
| Fuel/propulsion system | 1 | 0 | 0 |
| Fuel system | 1 | 0 | 0 |
| Seats | 1 | 0 | 0 |
| Service brakes | 1 | 1 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Driving at a high rate of speed on the highway and "check advanctrack" and "power hill assist not available" light illuminated. Car became very hard to steer. Lost control and skid to the side of road. Internal steering gear failure was cause of issue.
While traveling slightly downhill on a freeway, in 10-15mph stop and go traffic......the brakes failed on my energi. I was applying the brakes a little, getting back some ev charge; when the car in front stopped and when I pushed harder on the pedal it went to the floor and the brakes failed......causing an accident.
The contact stated that the rear passengerâs and driverâs side seat belts failed to latch securely. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.
The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to move. The vehicle was towed to the local dealer where the battery was replaced.
The contact stated that while her husband was driving approximately 30 MPH, the vehicle lost power steering functionality. The contactâs husband stated that the steering wheel was not responding and required added force to turn the steering wheel.
The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,792.
The check engine warning light was illuminated. The vehicle was taken to napa ford ([address], napa, [ZIP], [phone]) but was not yet diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer suggested that the vehicle be taken to an authorized dealer for assistance.
The vehicle failed to start and was towed to bob allen ford (located at [address], overland park, [ZIP], [phone]) where it was diagnosed that the bushing cable needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 94,710.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 6,426 of 36,659 model years in the NHTSA data (top 18% most complained about).
On average one model year of the Fusion Energi has 35 complaints (9 years in the data). This year has 34, about average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Seat belts. Belt pretensioners after airbag deployment, SRS codes.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Other years of this model
Questions and answers
What are the most common problems with the 2014 Ford Fusion Energi?
Owner complaints to NHTSA most often mention: electrical system, powertrain, seat belts. Total complaints: 34. The most frequent symptoms in complaint texts: seat belts (15%), won't start (9%), overheating, coolant loss (9%).
How many service bulletins (TSB) were issued for the 2014 Ford Fusion Energi?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2014 Ford Fusion Energi from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2014 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.