AI Damage2000 Infiniti G20: common problems
Owners of the 2000 Infiniti G20 filed 10 complaints with NHTSA, most often about electrical system and engine and cooling. Details by component below, with sources.
Key figures
- Owner complaints
- 10
- involving a crash
- 2
What fails most often
- 1 Electrical system 20% of all complaints
- 2 Engine and cooling 20% of all complaints
- 3 Suspension 20% of all complaints
- 4 Air bags 10% of all complaints
- 5 Equipment 10% of all complaints
- 6 Powertrain 10% of all complaints
- 7 Seat belts 10% of all complaints
- 8 Service brakes 10% of all complaints
- Electrical system: 2 complaints (20% of all).
- Engine and cooling: 2 complaints (20% of all).
- Suspension: 2 complaints (20% of all), 2 of them with a crash reported by the owner.
- Air bags: 1 complaints (10% of all).
- Equipment: 1 complaints (10% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · 4 cyl
- automatic, 4-speed
- manual, 5-speed
Drive: FWD
Symptoms owners describe
How many of the 10 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 2 | 0 | 0 |
| Engine and cooling | 2 | 0 | 0 |
| Suspension | 2 | 2 | 0 |
| Air bags | 1 | 0 | 0 |
| Equipment | 1 | 0 | 0 |
| Powertrain | 1 | 0 | 0 |
| Seat belts | 1 | 0 | 0 |
| Service brakes | 1 | 0 | 0 |
| Other | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
At approximately 11:00 pm on january 04, 2004 I was heading east bound on interstate [address] at the orange grove exit. As I approached the orange grove intersection I proceeded on a green light to make a left onto orange grove.
When he hit my car, I was knocked across the highway and ended up in the median pointing west, I did a complete 180 degree turn, the whole drivers side was damaged, the glass shattered in onto me, my seatbelt failed to retract and my side airbag did not deploy.
We were sold a lemon vehicle from evans motors located at 112 w st john st, girard ks by eddie walsh. We have had the vehicle now for a little over 1 month. The back brakes went out, the front brakes went out as my son was driving the vehicle and the brake pads went flying.
Purchase a 2000 infinity from a car dealer with out air bags and without the diagnostic computer/equipment.
While starting up the vehicle a loud noise came from front. Consumer took the vehicle to the dealer for inspection, and mechanic determined that the starter needed to be replaced. But consumer was responsible to pay for parts and labor.
Consumer states for the past 2 years there has been an ongoing problem with a rotten egg/sulfur smell coming out of the exhaust, consumer has taken vehicle to the dealership at least 3 times to try and get the problem resolved, consumer has been told that the wrong type of gas was being used, that there was no smell,…
Sulfur/eggy smell coming from exhaust system. Vehicle taken to dealership on numerous occassions (4 times) with no resolution. Complaints filed with bbb, and infiniti customer service. I want the problem fixed or I want to use the lemon law and get my money back. A letter was also sent to the nhtsa.
The a/c would not work when turned on this yr. Took it to dealer and was told a rock hit the condenser and put a hole in it. Was told that that is not covered by the warranty. First of all, if it only takes a rock to put a hole in the condenser, that is definantly a design flaw. Rocks are everywhere on the hiways.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 10,921 of 36,656 model years in the NHTSA data (top 30% most complained about).
On average one model year of the G20 has 9 complaints (10 years in the data). This year has 10, about average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
Other years of this model
Questions and answers
What are the most common problems with the 2000 Infiniti G20?
Owner complaints to NHTSA most often mention: electrical system, engine and cooling, suspension. Total complaints: 10. The most frequent symptoms in complaint texts: seat belts (20%), airbags did not deploy (10%), A/C or heater (10%).
How many service bulletins (TSB) were issued for the 2000 Infiniti G20?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2000 Infiniti G20 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2000 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.