Jayco White Hawk: problems, complaints, bulletins
Summary for the Jayco White Hawk across 3 model years: 6 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2014 | 1 | 0 | 0 | 0 |
| 2013 | 1 | 0 | 0 | 0 |
| 2012 | 4 | 0 | 0 | 0 |
What fails most often
- 1 Suspension 33% of all complaints
- 2 Tires 33% of all complaints
- 3 Service brakes 17% of all complaints
- 4 Steering 17% of all complaints
- 5 Vehicle speed control 17% of all complaints
- 6 Wheels 17% of all complaints
- Suspension: 2 complaints (33% of all).
- Tires: 2 complaints (33% of all).
- Service brakes: 1 complaints (17% of all).
- Steering: 1 complaints (17% of all).
- Vehicle speed control: 1 complaints (17% of all).
Symptoms owners describe
How many of the 6 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Suspension | 2 | 0 | 0 |
| Tires | 2 | 0 | 0 |
| Service brakes | 1 | 0 | 0 |
| Steering | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Wheels | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
While driving 60 mph, the rear passenger side tire blew out. The contact stated that the tire tread completely separated from the tire and exposed the crossmember of the tire. The contact pulled the vehicle over to the right side of the road and dialed roadside assistance to have the tire replaced with the spare tire.
Entering express way a truck was turing the car was so close not letting truck turn which started to speed to go faster than truck
Had to change axles on white hawk and the guy doing the work noticed the brakes were missing a bushing on the actuator arm. He said in the 15 years he has never seen this before. I had to replace the entire brake assemblies due to the omission of this part. Dexter would not reimburse me the cost of the brake assembly.
Purchased from an individual this whitehawk. Noticed extreme tire wear on the trailer so did some research and found out some 2012 whitehawks had the wrong axles installed. Jayco did not recall any of these white hawks. I had to pay for labor on a miss-assembly and will have to replace tires prematurely.
Tires are getting excessive inside wear on the inside tread, axles are bending, and if not caught in time catching fire. See forum: http://www.jaycoowners.com/forums/showthread.php?t=15137 regarding other consumers with same issue. Jayco is aware of this issue and so is dexter axle.
I had a tire blow-out while towing my travel trailer at highway speeds in july of 2013 with less than 2,000 miles on the trailer. I changed the tire and repaired the damage to my trailer not knowing the reason for the blow-out.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
- Tires. Tire age by DOT code, bulges, wear pattern.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.