AI Damage2023 Lexus ES250: common problems
The maker issued 14 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 14
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Equipment | 0 | 0 | 9 |
| Electrical system | 0 | 0 | 2 |
| Wheels | 0 | 0 | 2 |
| Backover prevention | 0 | 0 | 1 |
| Communication | 0 | 0 | 1 |
| Other | 0 | 0 | 2 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Wheels. Wheel runout, cracks, signs of a wheel strike.
- Backover prevention. Rear camera and parking sensors after a rear impact.
- Communication. Infotainment, telematics, antennas after body repair.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- TSB
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head…
- TT
When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
- TSB
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved…
- TSB
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is…
- TSB
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended…
- TT
Some 2023 Lexus ES and UX vehicles may exhibit a condition where the Vehicle Customize settings within the head unit are unavailable/grayed out after connecting to the DLC3 port.
- TT
Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.
- TSB
This bulletin contains the vehicle specific pre-delivery services for 2023 model year ES 250, ES 300 Hybrid, and ES 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for…
- TSB
2023 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for…
- TSB
All 2023 model year Lexus vehicles are equipped with a factory-installed SiriusXM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the SiriusXM…
- TSB
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these…
- TT
To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
NHTSA lists 14 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Lexus ES250?
There are no owner complaints in the NHTSA data for this year; the data comes from 14 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2023 Lexus ES250?
NHTSA lists 14 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Lexus ES250 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.