Mercedes-Benz GL320: problems, complaints, bulletins
Summary for the Mercedes-Benz GL320 across 5 model years: 33 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Steering 21% of all complaints
- 2 Air bags 12% of all complaints
- 3 Seats 12% of all complaints
- 4 Electrical system 9% of all complaints
- 5 Engine 9% of all complaints
- 6 Suspension 9% of all complaints
- 7 Service brakes 6% of all complaints
- 8 Engine and cooling 3% of all complaints
- Steering: 7 complaints (21% of all).
- Air bags: 4 complaints (12% of all).
- Seats: 4 complaints (12% of all).
- Electrical system: 3 complaints (9% of all), 1 of them with a crash reported by the owner.
- Engine: 3 complaints (9% of all).
Symptoms owners describe
How many of the 33 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Steering | 7 | 0 | 0 |
| Air bags | 4 | 0 | 0 |
| Seats | 4 | 0 | 0 |
| Electrical system | 3 | 1 | 0 |
| Engine | 3 | 0 | 0 |
| Suspension | 3 | 0 | 0 |
| Service brakes | 2 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Exterior lighting | 1 | 1 | 0 |
| Fuel/propulsion system | 1 | 0 | 0 |
| Fuel system | 1 | 0 | 0 |
| Powertrain | 1 | 0 | 0 |
| Visibility | 1 | 0 | 0 |
| Other | 6 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Wiriing insulation in headlights deteriorates resulting in sudden and repeated failure of headlamps.information shared with hella (original manufacturer, but they choose not to respond). Failed parts available for inspection.
The contact received recall notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that they could only repair the vehicle after a month.
The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) which stated that the tow was free of charge. The contact stated that he has contacted Mercedes-Benz roadside assistance to arrange for the tow and was redirected to call the Mercedes-Benz recall hotline.
The seatbelt engaged and I was worried for my 10 month old in the backseat. I had to come to a complete stop to regain control. A passerby stopped and said it looked like the car lifted 2 feet in the air. After restarting the car multiple times the air suspension has not recallibrated. My back and neck are sore.
Tl* takata recall. The contact owns a 2010 mercedes-benz gl320. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.
Mercedes benz of santa monica california sent me a recall notice over a year ago, when I made a appointment to come in they called me and said they weren't going to fix it and go somewhere else, then they said they send me another notice which they never did.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Seats. Occupant sensor, power adjustment, seat mounts.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.