2021 NEW Flyer XHE60: common problems
The maker issued 5 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 5
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 3 |
| Fuel/propulsion system | 0 | 0 | 2 |
| Equipment | 0 | 0 | 1 |
| Service brakes | 0 | 0 | 1 |
| Suspension | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This bulletin communicates an update to the required replacement interval for the fuel cell secondary air…
This bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with Ballard fuel cell systems.
- This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing…
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive…
- Instructions to re-route ABS cables near the center axle for better clearance
- This technical instruction describes how to replace dust covers and seal and protect the harnesses…
This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 60 foot buses with components installed on all three…
- This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard…
This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.
Other years of this model
Questions and answers
What are the most common problems with the 2021 NEW Flyer XHE60?
There are no owner complaints in the NHTSA data for this year; the data comes from 5 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2021 NEW Flyer XHE60?
NHTSA lists 5 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2021 NEW Flyer XHE60 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2021 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.