AI Damage2025 Peterbilt 389: common problems
The maker issued 24 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 24
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 0 | 0 | 14 |
| Electrical system | 0 | 0 | 6 |
| Forward collision avoidance | 0 | 0 | 2 |
| Fuel/propulsion system | 0 | 0 | 2 |
| Steering | 0 | 0 | 2 |
| Powertrain | 0 | 0 | 1 |
| Other | 0 | 0 | 3 |
Comparison
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- "Kenworth
Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the…
- An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines
- Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
- The verbiage in the Introduction section has been updated
- The procedure has been updated to include additional steps for verifying the software level on the vehicle…
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail…
- This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and…
This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related…
- The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to…
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt…
- "The software is not yet available
The bulletin will be updated when more information is available."
- "An optional software update will be available on 07/06/2026 for chassis equipped with EMY…
"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a…
- "KW
A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has…
- (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation
- EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels…
EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels…
NHTSA lists 24 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2025 Peterbilt 389?
There are no owner complaints in the NHTSA data for this year; the data comes from 24 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2025 Peterbilt 389?
NHTSA lists 24 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2025 Peterbilt 389 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2025 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.