AI Damage2024 Acura ZDX: common problems
Owners of the 2024 Acura ZDX filed 59 complaints with NHTSA, most often about forward collision avoidance and service brakes. The maker issued 28 service bulletins for this year. We found 7 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 59
- involving a crash
- 4
- Technical service bulletins (TSB)
- 28
- YouTube repair videos
- 7
What fails most often
- 1 Forward collision avoidance 41% of all complaints
- 2 Service brakes 36% of all complaints
- 3 Electrical system 20% of all complaints
- 4 Backover prevention 17% of all complaints
- 5 Powertrain 5% of all complaints
- 6 Exterior lighting 5% of all complaints
- 7 Vehicle speed control 5% of all complaints
- 8 Structure 3% of all complaints
- Forward collision avoidance: 24 complaints (41% of all), 2 of them with a crash reported by the owner.
- Service brakes: 21 complaints (36% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 6.
- Electrical system: 12 complaints (20% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 14.
- Backover prevention: 10 complaints (17% of all), 2 of them with a crash reported by the owner.
- Powertrain: 3 complaints (5% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- electric
- automatic, 1-speed
Drive: RWD, AWD
Symptoms owners describe
How many of the 59 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Forward collision avoidance | 24 | 2 | 0 |
| Service brakes | 21 | 1 | 6 |
| Electrical system | 12 | 1 | 14 |
| Backover prevention | 10 | 2 | 0 |
| Powertrain | 3 | 1 | 3 |
| Exterior lighting | 3 | 0 | 0 |
| Vehicle speed control | 3 | 0 | 0 |
| Structure | 2 | 0 | 2 |
| Visibility | 1 | 0 | 2 |
| Air bags | 1 | 1 | 0 |
| Electronic stability control | 1 | 0 | 0 |
| Engine | 1 | 0 | 0 |
| Lane departure | 1 | 0 | 0 |
| Parking brake | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or yellow caution sign displayed on the screen. Additionally, the contact stated that while the vehicle was in reverse(R) on several occasions, the electric side mirrors rotated down, and the driver could see objects and…
The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries.
There are several concerns regarding potential failure of vehicle safety systems, including lack of automatic emergency braking activation and no emergency call initiation. The vehicle remains in my possession and has not been repaired.
While the contact's wife was reversing, the rearview camera displayed a distorted or blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 10,000.
An electronic ticking or clicking sound occurred from the brake-control area and the vehicle experienced a jerking sensation when coming to a stop. This noise originates from under the dashboard near the steering column and suggests a possible malfunction in the braking or electronic control systems.
The system involved appears to be the Forward Collision Warning/Automatic Emergency Braking system and related braking controls. The vehicle is available for inspection upon request.
The shark-fin antenna housing on my Acura ZDX appears to have a defect in the way it is secured to the vehicle. The housing can separate from the roof during normal vehicle operation, creating a road hazard and potentially striking another vehicle, cyclist, or pedestrian.
My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 801 of 2,102 model years in the NHTSA data (top 38% most complained about).
On average one model year of the ZDX has 20 complaints (3 years in the data). This year has 59, above average.
What to check before buying
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Backover prevention. Rear camera and parking sensors after a rear impact.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Owner Notification Letter - Certain 2024 ZDX vehicles may have improperly installed, or missing cavity…
Owner Notification Letter - Certain 2024 ZDX vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector.
- Service Bulletin - Certain 2024 ZDX vehicles may have improperly installed or missing cavity plugs from…
Service Bulletin - Certain 2024 ZDX vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.
- Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly…
Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris…
- Owner Notification Letter - The software update includes several system improvements designed to enhance…
Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver…
- Owner Notification Letter - Some 2024 ZDX models may have misrouted camera wires causing the multi-view…
Owner Notification Letter - Some 2024 ZDX models may have misrouted camera wires causing the multi-view display images to be reversed.
- Owner Notification Letter - Some 2024 ZDX vehicles’ Electric Park Brake (EPB) harness may not have enough…
Owner Notification Letter - Some 2024 ZDX vehicles’ Electric Park Brake (EPB) harness may not have enough clearance away from the half-shaft boot causing the harness to rub against the boot during normal driving and…
- Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear…
Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are…
- Service Bulletin - The warning message "Service Leveling System" displaying on dash with an active C1194…
Service Bulletin - The warning message "Service Leveling System" displaying on dash with an active C1194 DTC set against the K5 Automatic Level Control Module due to possible internal contamination of the Air…
- Owner Notification Letter - During the manufacturing process of the rear electric drive module (eAxle),…
Owner Notification Letter - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or…
- Service Bulletin - During the manufacturing process of the rear electric drive module (eAxle), the…
Service Bulletin - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded…
- Service Bulletin - A warning message "Service Leveling System" displaying on dash with an active C1194 DTC…
Service Bulletin - A warning message "Service Leveling System" displaying on dash with an active C1194 DTC set against the K5 Automatic Level Control Module due to potential internal contamination of the Air Suspension…
- Dealer Message - During the manufacturing process of the rear electric drive module, the mounting nut may…
Dealer Message - During the manufacturing process of the rear electric drive module, the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. This…
NHTSA lists 28 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
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Other years of this model
Questions and answers
What are the most common problems with the 2024 Acura ZDX?
Owner complaints to NHTSA most often mention: forward collision avoidance, service brakes, electrical system. Total complaints: 59. The most frequent symptoms in complaint texts: warning lights, check engine (15%), driver assists: adaptive cruise, lane keeping (14%), brakes on its own (phantom braking) (12%).
How many service bulletins (TSB) were issued for the 2024 Acura ZDX?
NHTSA lists 28 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Acura ZDX from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.