Structure: models with the most complaints

11,637 owner complaints filed with NHTSA about structure. Model years with the most complaints:

Models	Owner complaints	involving a crash	Technical service bulletins (TSB)
2017 Ford Explorer	663	7	9
2020 Ford Escape	605	1	23
2016 Ford Explorer	591	4	12
2018 Ford Explorer	288	4	7
2016 Dodge Grand Caravan	228	3	14
2016 Hyundai Tucson	227	1	2
2019 Ford Explorer	150	0	7
2017 Hyundai Elantra GT	127	2	4
2016 KIA Sorento	111	2	10
2018 Honda Odyssey	99	0	11
2018 Jeep Wrangler	97	1	77
2017 Dodge Grand Caravan	95	1	17
2021 Ford Escape	92	0	18
2019 Toyota RAV4	89	2	33
2019 RAM 1500	81	3	130
2022 Mitsubishi Outlander	76	0	37
2016 Chrysler Town AND Country	75	1	24
2017 Chrysler Pacifica	62	2	77
2017 Ford Escape	62	3	6
2020 Toyota RAV4	61	2	34
2023 Volkswagen ID.4	61	2	22
2018 Tesla Model 3	60	16	8
2019 Honda Odyssey	59	0	23
2018 Dodge Grand Caravan	59	1	16
2019 Ford Flex	59	2	4
2023 Fisker Ocean	59	1	2
2018 Honda Accord	57	5	20
2020 KIA Telluride	56	0	7
2019 KIA Sorento	56	1	5
2016 Honda Pilot	54	3	21
2016 Dodge Charger	53	1	10
2021 Toyota Highlander	52	1	37
2016 Ford Fusion	50	6	8
2016 Honda Civic	48	4	13
2020 Ford Explorer	45	1	17
2020 RAM 1500	44	1	157
2025 Toyota Tacoma	44	0	8
2022 Toyota Highlander	43	1	31
2017 Hyundai Tucson	42	1	1
2016 KIA Optima	41	4	8
2017 Ford Mustang	41	2	7
2018 Volkswagen Tiguan	39	0	20
2016 Chevrolet Impala Limited	38	1	0
2017 Hyundai Sonata	37	1	7
2017 Honda Civic	37	4	3
2016 RAM 1500	36	4	40
2021 Volkswagen ID.4	36	2	32
2017 RAM 1500	36	6	23
2022 KIA Carnival	34	0	20
2021 RAM 1500	33	0	136
2016 Jeep Cherokee	33	2	29
2021 KIA Telluride	33	0	7
2023 Honda HR-V	33	0	1
2020 Honda Odyssey	32	0	39
2023 Toyota Highlander	32	2	28
2016 Ford Edge	32	2	11
2017 Honda CR-V	32	4	1
2019 BMW X3	31	0	31
2016 Hyundai Sonata	31	2	6
2016 Nissan Rogue	31	2	6

What to check before buying

Rails, pillars, panel gaps, signs of pulling or welding.

Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.