AI Damage2020 Audi E-Tron Sportback: common problems
Owners of the 2020 Audi E-Tron Sportback filed 4 complaints with NHTSA, most often about electrical system and structure. The maker issued 483 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 4
- Technical service bulletins (TSB)
- 483
What fails most often
- 1 Electrical system 75% of all complaints
- 2 Structure 25% of all complaints
- 3 Fuel/propulsion system 25% of all complaints
- Electrical system: 3 complaints (75% of all); manufacturer bulletins for this component: 220.
- Structure: 1 complaints (25% of all); manufacturer bulletins for this component: 54.
- Fuel/propulsion system: 1 complaints (25% of all); manufacturer bulletins for this component: 7.
Symptoms owners describe
How many of the 4 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 3 | 0 | 220 |
| Structure | 1 | 0 | 54 |
| Fuel/propulsion system | 1 | 0 | 7 |
| Engine | 0 | 0 | 20 |
| Suspension | 0 | 0 | 19 |
| Service brakes | 0 | 0 | 15 |
| Visibility | 0 | 0 | 12 |
| Powertrain | 0 | 0 | 10 |
| Wheels | 0 | 0 | 10 |
| Steering | 0 | 0 | 9 |
| Air bags | 0 | 0 | 3 |
| Equipment | 0 | 0 | 2 |
| Electronic stability control | 0 | 0 | 1 |
| Engine and cooling | 0 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service .
Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.
Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,741 of 2,102 model years in the NHTSA data (among the 17% least complained about).
On average one model year of the E-Tron Sportback has 8 complaints (6 years in the data). This year has 4, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This bulletin states that technicians are required to report to the manufacturer when a vehicle has…
This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
- This bulletin provides information regarding fault finding and repair information for electric tailgate
- This bulletin provides information about billing for a broken sunroof glass panel
- This bulletin provides information about vibrations and rotational steering vibrations
- This bulletin provides general information about SOS Emergency Assist
- This bulletin provides information when there are various warning messages in the instrument cluster;…
This bulletin provides information when there are various warning messages in the instrument cluster; electric motor leaking. P0AA600
- This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases
- This bulletin provides information when the rear parking sensor sometimes does not work, rear parking…
This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
- This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar…
This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable.
- This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake…
- This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is…
This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for driver assistance systems.
- This bulletin provides information for reporting safety related information to the manufacturer
NHTSA lists 483 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Audi E-Tron Sportback?
Owner complaints to NHTSA most often mention: electrical system, structure, fuel/propulsion system. Total complaints: 4. The most frequent symptoms in complaint texts: overheating, coolant loss (25%), loss of power / limp mode (25%), warning lights, check engine (25%).
How many service bulletins (TSB) were issued for the 2020 Audi E-Tron Sportback?
NHTSA lists 483 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Audi E-Tron Sportback from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.