Audi Q5: problems, complaints, bulletins
Summary for the Audi Q5 across 12 model years: 582 owner complaints and 2,451 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 29% of all complaints
- 2 Engine 21% of all complaints
- 3 Forward collision avoidance 15% of all complaints
- 4 Service brakes 11% of all complaints
- 5 Powertrain 7% of all complaints
- 6 Steering 7% of all complaints
- 7 Structure 6% of all complaints
- 8 Air bags 6% of all complaints
- Electrical system: 166 complaints (29% of all), 5 of them with a crash reported by the owner; manufacturer bulletins for this component: 2,694.
- Engine: 120 complaints (21% of all), 3 of them with a crash reported by the owner; manufacturer bulletins for this component: 472.
- Forward collision avoidance: 87 complaints (15% of all), 7 of them with a crash reported by the owner; manufacturer bulletins for this component: 35.
- Service brakes: 62 complaints (11% of all), 12 of them with a crash reported by the owner; manufacturer bulletins for this component: 368.
- Powertrain: 43 complaints (7% of all), 4 of them with a crash reported by the owner; manufacturer bulletins for this component: 422.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl 2011–2026
- 3 L · petrol · turbo · 6 cyl 2013–2017named in 2 complaints
- 3.2 L · petrol · 6 cyl 2009–2012
- 2 L · hybrid · turbo · 4 cyl 2013–2025
- 2 L · plug-in hybrid · turbo · 4 cyl 2020–2025
- 3 L · diesel · turbo · 6 cyl 2014–2016named in 2 complaints
- automatic, 6-speed 2009–2012
- automatic, 7-speed 2018–2020
- automatic, 8-speed 2011–2017
- dual-clutch (DCT), 7-speed 2020–2026
Drive: AWD
Symptoms owners describe
How many of the 582 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 166 | 5 | 2,694 |
| Engine | 120 | 3 | 472 |
| Forward collision avoidance | 87 | 7 | 35 |
| Service brakes | 62 | 12 | 368 |
| Powertrain | 43 | 4 | 422 |
| Steering | 41 | 2 | 308 |
| Structure | 37 | 8 | 846 |
| Air bags | 33 | 9 | 112 |
| Vehicle speed control | 31 | 8 | 8 |
| Suspension | 30 | 0 | 361 |
| Fuel/propulsion system | 28 | 1 | 90 |
| Seat belts | 23 | 4 | 20 |
| Exterior lighting | 19 | 2 | 140 |
| Visibility | 18 | 3 | 334 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The NEW vehicle keeps showing a warning light on the dash saying that the rear wheel bolts are loose two accidents have occurred in a 60 day period, the vehicle has been in for service multiple times and Audi has not found a fix for the safety light warning or found the loose bolts or suspension break issues.
The vehicle accelerated on its own, without corresponding accelerator pedal input, and struck the building adjacent to the car wash. The vehicle did not exit the building on its own, so I shifted into reverse. The vehicle again accelerated on its own and struck a structural beam.
There was a warning message when I tried to start my car about a week before. Because it made no sense - like your tires are low - I dismissed it as just a check engine light ♀️ I honestly can’t remember what that ‘odd’ warning said♀️ I’m not alone in reporting this - I’m almost afraid to drive my car
Safety: The air bags did not deploy. The potential for significant injury to me, nearby pedestrians and people in cars was extremely high. Luckily, I was able to brace myself sufficiently, there were no pedestrians nearby and no one was in any of the cars.
Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.
On 10/27/25 as I was slowly pulling into a parking space, my Audi Q5 lurched forward and jumped the curb crashing into a tree. Happened too quickly to apply the brakes. No warning indications at the time of the incident. Car would not start and had to be towed to a repair shop.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This bulletin states that technicians are required to report to the manufacturer when a vehicle has…
- This bulletin provides information when the starter/generator drive belt is noisy or came off
- This bulletin provides information regarding setup in the Audi Connect app for digital key
- This bulletin provides information when there is a warning message in the instrument cluster about…
- This Pending Service Solution (PSS) requests that technicians create a record in the PSS database when DTC…
- This bulletin is a help guide for Audi connect remote start
- This Pending Service Solution (PSS) requests that technicians create a record in the PSS database when…
- This Pending Service Solution (PSS) requests that technicians create a record in the PSS database when…
- This Pending Service Solution (PSS) requests that technicians create a record in the PSS database when…
- This Pending Service Solution (PSS) requests that technicians enter a record in the PSS databse in…
- This bulletin provides information when there is a driver system fault, or an MIL - DTC P060C00 symptom…
- This bulletin is an aid supportin gthe combined softare update 03.11.00/C (28.14.01) KD2*
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- 2009-2017 Audi Q5 01625, 02203 Parking Aid, & Rear View Backup Camera Erroramount per author: 8 UNSPECIFIED_DOLLAR
- Скільки коштує ремонт AUDI Q5 2016 року? #автомобілі #audiq5 #automobile
- Вгадаєте, скільки вийшла ця Audi Q5 2016 з Америки після ремонту?
- Скільки коштує ремонт AUDI Q5 2016 року? #автомобілі #audiq5 #automobile
- Скільки коштує ремонт AUDI Q5 2016 року? #автомобілі #audiq5 #automobile
- Скільки коштує ремонт AUDI Q5 2016 року? #автомобілі #audiq5 #automobile
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.