2014 Chevrolet Silverado 3500: common problems

Owners of the 2014 Chevrolet Silverado 3500 filed 10 complaints with NHTSA, most often about fuel/propulsion system and air bags. Details by component below, with sources.

Key figures

Owner complaints: 10
involving a crash: 1

What fails most often

1 Fuel/propulsion system 30% of all complaints
2 Air bags 20% of all complaints
3 Steering 20% of all complaints
4 Electrical system 10% of all complaints
5 Engine 10% of all complaints

Circle size and colour show each component’s share of NHTSA complaints. Schematic only, not a drawing of the exact model.

Fuel/propulsion system: 3 complaints (30% of all).
Air bags: 2 complaints (20% of all), 1 of them with a crash reported by the owner.
Steering: 2 complaints (20% of all).
Electrical system: 1 complaints (10% of all).
Engine: 1 complaints (10% of all).

Symptoms owners describe

How many of the 10 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).

fuel system, fuel smell3 · 30%
smoke, burning smell, fire2 · 20%
airbags did not deploy1 · 10%
engine failure or replacement1 · 10%
stalls while driving1 · 10%
steering or power steering problems1 · 10%
windows, sunroof1 · 10%

Components owners complain about

Component	Owner complaints	involving a crash
Fuel/propulsion system	3	0
Air bags	2	1
Steering	2	0
Electrical system	1	0
Engine	1	0
Other	1	0

What owners report

Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.

The air bags failed to deploy. The contact sustained injuries to the left leg, right eye, and trauma to the head, which required medical attention. A police report was filed. The vehicle was towed to an auto shop.
Air bags · crash · 2017-10-04 · NHTSA complaint #11031689
Takata recall. The contact owns a 2014 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available.
Air bags · 2021-06-15 · NHTSA complaint #11421016
Upon entering smelled slight smoke smell. Noticed right side of rear sliding window had shattered.checked on line for possible issues, recall in canada. Also found program n192265660 from g.m.. Servicing dealer contacted gm, they won't do anything about issue.
Electrical system · 2021-03-05 · NHTSA complaint #11399264
The 2014 chevy silverado 3500hd duramax diesel comes equipp ed with the bosch cp4 injection fuel pump. This pump is prone to failure at anytime mileage wise. The pump was used in european diesel engines with success since their fuel has a higher content of lubricity.
Fuel/propulsion system · 2019-05-17 · NHTSA complaint #11208294
This has caused the fuel gauge to read inaccurately, causing engine to stop running, has illuminated the service engine light multiple times, displaying code p2068 and p0463. Vehicle can run out of fuel unexpectedly, due to gauge showing more fuel than is available. This has caused the engine to stall unexpectedly.
Fuel/propulsion system · 2019-05-09 · NHTSA complaint #11206543
When turning the power steering will sometimes fail for a second or more,
Steering · 2018-09-14 · NHTSA complaint #11129462
Steering gets very hard to turn (like when the engine if off) when vehicle is in motion and has happened on multiple occasions over the past year or more. When it's happened it's been difficult to control the vehicle and the dealership I take it to doesn't think it's something chevrolet is going to resolve under…
Steering · 2017-12-19 · NHTSA complaint #11055599
The vehicle was towed to a dealer where it was diagnosed that the high pressure fuel pump failed and caused the metal shavings to clog the fuel system. The manufacturer was made aware of the failure and stated that there was a tsb in reference to the failure. The tsb number was unavailable.
Fuel/propulsion system · 2016-08-31 · NHTSA complaint #10899800

When owners complained

NHTSA complaints by filing year. The peak shows at what age the problems show up most.

20151
20161
20172
20182
20192
20212

Comparison

By complaint count this model year ranks 10,921 of 36,659 model years in the NHTSA data (top 30% most complained about).

On average one model year of the Silverado 3500 has 34 complaints (32 years in the data). This year has 10, below average.

What to check before buying

Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
Steering. Steering play, power assist, rack and tie rods after a wheel impact.
Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.

Other years of this model

Questions and answers

What are the most common problems with the 2014 Chevrolet Silverado 3500?

Owner complaints to NHTSA most often mention: fuel/propulsion system, air bags, steering. Total complaints: 10. The most frequent symptoms in complaint texts: fuel system, fuel smell (30%), smoke, burning smell, fire (20%), airbags did not deploy (10%).

How many service bulletins (TSB) were issued for the 2014 Chevrolet Silverado 3500?

NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.

Should I buy a 2014 Chevrolet Silverado 3500 from a US auction?

Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.

Other 2014 models

Read also

Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.