AI Damage2015 Ford Fusion Hybrid: common problems
Owners of the 2015 Ford Fusion Hybrid filed 46 complaints with NHTSA, most often about steering and service brakes. Details by component below, with sources.
Key figures
- Owner complaints
- 46
- involving a crash
- 5
What fails most often
- 1 Steering 33% of all complaints
- 2 Service brakes 22% of all complaints
- 3 Electrical system 20% of all complaints
- 4 Powertrain 13% of all complaints
- 5 Engine 11% of all complaints
- 6 Forward collision avoidance 4% of all complaints
- 7 Suspension 4% of all complaints
- 8 Vehicle speed control 4% of all complaints
- Steering: 15 complaints (33% of all), 1 of them with a crash reported by the owner.
- Service brakes: 10 complaints (22% of all), 2 of them with a crash reported by the owner.
- Electrical system: 9 complaints (20% of all).
- Powertrain: 6 complaints (13% of all).
- Engine: 5 complaints (11% of all).
Symptoms owners describe
How many of the 46 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Steering | 15 | 1 | 0 |
| Service brakes | 10 | 2 | 0 |
| Electrical system | 9 | 0 | 0 |
| Powertrain | 6 | 0 | 0 |
| Engine | 5 | 0 | 0 |
| Forward collision avoidance | 2 | 0 | 0 |
| Suspension | 2 | 1 | 0 |
| Vehicle speed control | 2 | 1 | 0 |
| Visibility | 2 | 0 | 0 |
| Wheels | 2 | 0 | 0 |
| Air bags | 1 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Equipment | 1 | 1 | 0 |
| Fuel/propulsion system | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
There were no warning lights illuminated. There was a police report filed. The air bag deployed. There was no report of a fire. The driver sustained a quarter size burn on her right arm but medical attention was not provided. The vehicle was towed to a tow lot. The contact was unsure if the local dealer was contacted.
While driving on a level flat road at approximately 25 MPH, the front right lower A frame assembly snapped and caused the front suspension to drop and the resulting drop caused the front tire to be ripped from its rim. As a result, I briefly lost control and crashed into a parked vehicle.
The contact stated while driving approximately at 70 MPH and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled to the floorboard.
The seatbelt came loose at the metal cable. All other 2015 ford fusions have had recalls for the same issue. The recall should be expanded to include fusion hybrid. The vehicle was in motion and turning. Photos attached
I followed the directions on the vehicle video screen and took my hands of the wheel. The vehicle then backed into the space and struck the car parked behind. Needless to say, I was stunned. The directions in ford's manual are somewhat, at least from my perspective, unclear.
There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance.
The contact stated that his wife turned off and restarted the vehicle and the power steering functionality had not returned. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the power steering gears, rack, and pinion needed to be replaced. The vehicle was not repaired.
Power steering failed exactly as under recall 15S18 and 15N01 - however they say my car isn't included in the recall. The car is still at the dealer and broken, so the part is available at this moment. The steering warning came up while driving. Upon restarting, the car would only work in manual mode.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 5,571 of 36,656 model years in the NHTSA data (top 15% most complained about).
On average one model year of the Fusion Hybrid has 109 complaints (11 years in the data). This year has 46, below average.
What to check before buying
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Other years of this model
Questions and answers
What are the most common problems with the 2015 Ford Fusion Hybrid?
Owner complaints to NHTSA most often mention: steering, service brakes, electrical system. Total complaints: 46. The most frequent symptoms in complaint texts: warning lights, check engine (33%), steering or power steering problems (20%), loss of power / limp mode (9%).
How many service bulletins (TSB) were issued for the 2015 Ford Fusion Hybrid?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2015 Ford Fusion Hybrid from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2015 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.