AI Damage2014 Ford Fusion Hybrid: common problems
Owners of the 2014 Ford Fusion Hybrid filed 65 complaints with NHTSA, most often about steering and powertrain. Details by component below, with sources.
Key figures
- Owner complaints
- 65
- involving a crash
- 3
What fails most often
- 1 Steering 22% of all complaints
- 2 Powertrain 18% of all complaints
- 3 Service brakes 17% of all complaints
- 4 Electrical system 15% of all complaints
- 5 Engine 11% of all complaints
- 6 Seat belts 6% of all complaints
- 7 Structure 6% of all complaints
- 8 Air bags 5% of all complaints
- Steering: 14 complaints (22% of all), 1 of them with a crash reported by the owner.
- Powertrain: 12 complaints (18% of all).
- Service brakes: 11 complaints (17% of all), 2 of them with a crash reported by the owner.
- Electrical system: 10 complaints (15% of all).
- Engine: 7 complaints (11% of all).
Symptoms owners describe
How many of the 65 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Steering | 14 | 1 | 0 |
| Powertrain | 12 | 0 | 0 |
| Service brakes | 11 | 2 | 0 |
| Electrical system | 10 | 0 | 0 |
| Engine | 7 | 0 | 0 |
| Seat belts | 4 | 0 | 0 |
| Structure | 4 | 1 | 0 |
| Air bags | 3 | 0 | 0 |
| Fuel/propulsion system | 3 | 0 | 0 |
| Visibility | 3 | 0 | 0 |
| Electronic stability control | 2 | 0 | 0 |
| Latches, locks, linkages | 2 | 0 | 0 |
| Vehicle speed control | 2 | 0 | 0 |
| Wheels | 2 | 1 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
While coming to a stop at a stop light the regenerative brakes suddenly let up and the car was not stopping correctly. I applied full force to the brakes and the car did slow but not before hitting the car in front of me. The vehicle collision warning did not come on because I was already breaking.
Also loss of steering. Since both the brakes and steering are electronic I believe there was a electronic failer in the car.
Driving to work when all of a sudden it became incredibly difficult to steer and control car. I was veering at first to the left then to the right. I tried not to hit the person on my right and slammed on the brakes, which caused me to fishtail and hit the guy anyway.
The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired.
There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was taken to an independent mechanic who provided the contact with undisclosed error codes.
The powertrain malfunction warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted.
The contact stated no warning light was illuminated. The contact was able to temporarily repair the end of the shifter cable with a dog leash and drove to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired.
The contact stated while driving approximately 70 MPH, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 4,606 of 36,656 model years in the NHTSA data (top 13% most complained about).
On average one model year of the Fusion Hybrid has 109 complaints (11 years in the data). This year has 65, below average.
What to check before buying
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Other years of this model
Questions and answers
What are the most common problems with the 2014 Ford Fusion Hybrid?
Owner complaints to NHTSA most often mention: steering, powertrain, service brakes. Total complaints: 65. The most frequent symptoms in complaint texts: warning lights, check engine (23%), steering or power steering problems (11%), knocking, grinding or other noise (6%).
How many service bulletins (TSB) were issued for the 2014 Ford Fusion Hybrid?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2014 Ford Fusion Hybrid from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2014 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.