AI Damage2017 Freightliner Sprinter 2500: common problems
The maker issued 98 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 98
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Equipment | 0 | 0 | 47 |
| Engine | 0 | 0 | 14 |
| Fuel system | 0 | 0 | 10 |
| Engine and cooling | 0 | 0 | 8 |
| Fuel/propulsion system | 0 | 0 | 6 |
| Electrical system | 0 | 0 | 4 |
| Powertrain | 0 | 0 | 3 |
| Structure | 0 | 0 | 2 |
| Suspension | 0 | 0 | 1 |
| Visibility | 0 | 0 | 1 |
| Other | 0 | 0 | 4 |
Comparison
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel system. Fuel smell, leaks, rough running, fuel-system codes.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection…
Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No…
- Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vehicles, has determined that on…
Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vehicles, has determined that on certain MY17-18 Freightliner Sprinter vehicles, the diesel particulate filter may crack due to an insufficient weld…
- Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on…
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to…
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint…
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the…
- OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust
Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional events codes may…
- Complaint Complaint A
The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical…
- Complaint Rattling noise from underneath the vehicle
Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. • See Pic. 1 for an example of a broken bracket. 2. Transmission bell housing…
- The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to…
The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue…
- EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A
The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical…
- Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil…
Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be…
- Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed…
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For…
- Mercedes-Benz AG, the manufacturer of Freightliner Sprinter vans, has determined that on certain Model…
Mercedes-Benz AG, the manufacturer of Freightliner Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the In Use Monitor Performance Ratio (“IUMPR”) function of the OBD system might…
NHTSA lists 98 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2017 Freightliner Sprinter 2500?
There are no owner complaints in the NHTSA data for this year; the data comes from 98 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2017 Freightliner Sprinter 2500?
NHTSA lists 98 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2017 Freightliner Sprinter 2500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2017 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.