AI DamageFreightliner Sprinter 3500: problems, complaints, bulletins
Summary for the Freightliner Sprinter 3500 across 9 model years: 0 owner complaints and 208 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 0 | 0 | 171 |
| Equipment | 0 | 0 | 108 |
| Fuel/propulsion system | 0 | 0 | 77 |
| Powertrain | 0 | 0 | 66 |
| Electrical system | 0 | 0 | 37 |
| Engine and cooling | 0 | 0 | 24 |
| Fuel system | 0 | 0 | 24 |
| Structure | 0 | 0 | 24 |
| Latches, locks, linkages | 0 | 0 | 12 |
| Service brakes | 0 | 0 | 10 |
| Visibility | 0 | 0 | 9 |
| Suspension | 0 | 0 | 6 |
| Parking brake | 0 | 0 | 2 |
| Seat belts | 0 | 0 | 2 |
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection…
- Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously…
- Sprinter 907 with 725.0 (NAG3 Classic) Transmission ‑ Shudder during acceleration Complaint Shudder may be…
- Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vehicles, has determined that on…
- Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on…
- Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler…
- OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in…
- Complaint The coolant warning lamp may be displayed in the instrument cluster
- Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase…
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint…
- Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one…
- An authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.