AI Damage2016 GEM E2: common problems
The maker issued 23 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 23
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 15 |
| Equipment | 0 | 0 | 9 |
| Structure | 0 | 0 | 2 |
| Exterior lighting | 0 | 0 | 1 |
| Service brakes | 0 | 0 | 1 |
| Steering | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- FAQ regarding the L-21-01 Service Bulletin
- Some 2016-2021 GEM vehicles built with Fast Chargers (3 kW or 6 kW) may experience a premature failure to…
Some 2016-2021 GEM vehicles built with Fast Chargers (3 kW or 6 kW) may experience a premature failure to the charger itself, if a short circuit occurs on the vehicle.
- Email to dealers about L-21-01 Service Bulletin
- GEM has released this Team Tip to inform dealers that a BMC software update has been released which…
GEM has released this Team Tip to inform dealers that a BMC software update has been released which improves the reliability of the BMC.
- There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the…
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a…
- PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery…
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI…
- This Team Tip is being released to dealers to provide information regarding the required transition to…
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
- A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE
We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
- GEM has determined that the BMC on 2016-2018 GEM vehicles built before January 23, 2018 is performing…
GEM has determined that the BMC on 2016-2018 GEM vehicles built before January 23, 2018 is performing tasks during off-time that can potentially drain the constant 12v supply.
- GEM has determined that the Polaris BMC on 2016-2018 GEM vehicles is performing tasks during off-time that…
GEM has determined that the Polaris BMC on 2016-2018 GEM vehicles is performing tasks during off-time that can potentially drain the constant 12v supply.
- Some 2016-2018 GEM vehicles have exhibited premature motor controller failures due to water ingress
To address this concern, GEM is releasing this Service Bulletin for dealers to relocate the motor controller and install a thermoform cover to prevent further water intrusion.
- GEM has identified some 2016-2018 vehicles that have an improperly adjusted brake master cylinder push-rod
GEM is releasing this Team Tip to inform dealers that the service manual has been updated with the proper brake pedal adjustment procedure, which includes inspection criteria on how to confirm proper adjustment.
NHTSA lists 23 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2016 GEM E2?
There are no owner complaints in the NHTSA data for this year; the data comes from 23 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2016 GEM E2?
NHTSA lists 23 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2016 GEM E2 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2016 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.