AI DamageJayco Firenza: problems, complaints, bulletins
Summary for the Jayco Firenza across 2 model years: 4 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2003 | 3 | 0 | 0 | 0 |
| 2002 | 1 | 0 | 0 | 0 |
What fails most often
- 1 Service brakes 50% of all complaints
- 2 Equipment 25% of all complaints
- 3 Structure 25% of all complaints
- Service brakes: 2 complaints (50% of all).
- Equipment: 1 complaints (25% of all).
- Structure: 1 complaints (25% of all).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Service brakes | 2 | 0 | 0 |
| Equipment | 1 | 0 | 0 |
| Structure | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
At that time the brakes failed entirely while on route 75 in marietta, ga. Fortunately we were able to avoid a accident. This is a 22 thousand pound vehicle and the thought of trying to drive it again with defective brakes does not seem to be reasonable.
We have incurred two incidents of brake failure while traveling and had to pull over or be towed to a dealer to fix the brakes, the first incident occurred in january, 2009, at which time workhorse reimbursed our expenses in 2 installments, the last installment in november 2009.
I bought a 2003 jayco firenza that was involved in recall 03v256000 the dealer said it was done however it was not fully complied with I contacted the manufacturer and they took no action.
The safety supports for the bedroom slide failed due to their weak construction causing the slide to malfunction and possibly fall out on the highway.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.