AI Damage2021 Jeep Grand Cherokee 4XE: common problems
The maker issued 174 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 174
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 84 |
| Structure | 0 | 0 | 45 |
| Steering | 0 | 0 | 19 |
| Powertrain | 0 | 0 | 13 |
| Engine | 0 | 0 | 12 |
| Suspension | 0 | 0 | 12 |
| Seats | 0 | 0 | 3 |
| Forward collision avoidance | 0 | 0 | 2 |
| Lane departure | 0 | 0 | 2 |
| Service brakes | 0 | 0 | 2 |
| Wheels | 0 | 0 | 2 |
| Other | 0 | 0 | 12 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- THROTTLE BODY – NONE
- SPRING KIT - DISC BRAKE PAD
- WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
- Clunking when going over bumps, potholes, or turns
During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal…
- CAMERA - REAR VIEW
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Mirror Contacts Door Window Glass In The Folded Position.
- Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble…
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040
- Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of…
Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance…
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock
- Power Liftgate Intermittently Inoperative
Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light…
WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform…
NHTSA lists 174 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2021 Jeep Grand Cherokee 4XE?
There are no owner complaints in the NHTSA data for this year; the data comes from 174 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2021 Jeep Grand Cherokee 4XE?
NHTSA lists 174 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2021 Jeep Grand Cherokee 4XE from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2021 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.