AI DamageLexus UX: problems, complaints, bulletins
Summary for the Lexus UX across 5 model years: 9 owner complaints and 82 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Air bags 22% of all complaints
- 2 Service brakes 22% of all complaints
- 3 Tires 22% of all complaints
- 4 Electrical system 11% of all complaints
- 5 Wheels 11% of all complaints
- 6 Powertrain 11% of all complaints
- 7 Vehicle speed control 11% of all complaints
- 8 Visibility 11% of all complaints
- Air bags: 2 complaints (22% of all), 2 of them with a crash reported by the owner.
- Service brakes: 2 complaints (22% of all), 2 of them with a crash reported by the owner.
- Tires: 2 complaints (22% of all).
- Electrical system: 1 complaints (11% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 57.
- Wheels: 1 complaints (11% of all); manufacturer bulletins for this component: 3.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · 4 cyl 2019–2022
- 2 L · hybrid · 4 cyl 2019–2026
- CVT 2019–2026
Drive: FWD, AWD
Symptoms owners describe
How many of the 9 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 2 | 2 | 0 |
| Service brakes | 2 | 2 | 0 |
| Tires | 2 | 0 | 0 |
| Electrical system | 1 | 1 | 57 |
| Wheels | 1 | 0 | 3 |
| Powertrain | 1 | 0 | 0 |
| Vehicle speed control | 1 | 1 | 0 |
| Visibility | 1 | 0 | 0 |
| Structure | 0 | 0 | 85 |
| Engine | 0 | 0 | 40 |
| Communication | 0 | 0 | 6 |
| Equipment | 0 | 0 | 5 |
| Other | 0 | 0 | 33 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damaging the front of the passenger side of my vehicle. As soon as my car hit the car in front of me, it stopped.
What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024.
The air bags failed to deploy. The air bag malfunction warning light was illuminated. The contact did not sustain any injuries. The vehicle was towed to a tow yard. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.
The contact stated that while driving approximately 40-50 MPH, the sunroof shattered without impact. The vehicle was taken to the dealer, where it was diagnosed with a spontaneous tempered glass failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,370.
The tire poses serious and immediate safety risk of sudden failure, especially in rain, creating danger of a blowout, loss of control, or vehicle damage. I need to replace the tire immediately for safety. If your office requires inspection, please notify me as soon as possible so I can retain it.
225/50/18 Tires have less that 2000 miles on them and they are pealing at the treads. Literally whole chunks are falling off the tires…looks like someone has been picking and pulling off pieces of my tires.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Tires. Tire age by DOT code, bulges, wear pattern.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- OBSOLETE NOTICE February 27, 2026
- OBSOLETE NOTICE February 27, 2026
- OBSOLETE NOTICE February 2, 2026
- Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a…
- Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a…
- Some customers may experience operational difficulties with some telematics features which they cannot…
- The specific condition covered by this program is for a small engine coolant leak that can occur from the…
- Some 2021 model year ES 250 and 2019 – 2021 model year ES 300h and UX 200 vehicles equipped with an…
- Some ECUs can set a DTC that is common with other ECUs
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air…
- To assist with the early detection and early resolution of audio related concerns you may be asked to…
- To assist with the early detection and early resolution of audio related concerns you may be asked to…
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.