AI DamageMercedes-Benz CLA 250+ (EV): problems, complaints, bulletins
Summary for the Mercedes-Benz CLA 250+ (EV) across 3 model years: 1 owner complaints and 66 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- Forward collision avoidance: 1 complaints (100% of all); manufacturer bulletins for this component: 2.
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Forward collision avoidance | 1 | 0 | 2 |
| Electrical system | 0 | 0 | 58 |
| Steering | 0 | 0 | 14 |
| Structure | 0 | 0 | 13 |
| Visibility | 0 | 0 | 12 |
| Powertrain | 0 | 0 | 5 |
| Engine | 0 | 0 | 3 |
| Exterior lighting | 0 | 0 | 3 |
| Service brakes | 0 | 0 | 3 |
| Lane departure | 0 | 0 | 2 |
| Backover prevention | 0 | 0 | 1 |
| Seats | 0 | 0 | 1 |
| Suspension | 0 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
An escalated ticket was also created with Mercedes corporate office with [ref]. At the very least, the cars should be keeping records of collision avoiding breaking administered by the car's system so when you're at the service center, there's a record of what happened.
What to check before buying
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Complaint 174 with MB.OS 2.1.3 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not…
- Complaint Clanking noise from the area of the speakers in the doors
- Complaint The vehicle pulls to the left or right
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
- Complaint 174 with MB.OS 2.1.3 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not…
- Complaint Display message in the instrument cluster for "Active Brake Assist Inoperative" or "DISTRONIC…
- Complaint 174 with MB.OS 2.1.1 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not…
- Complaint Tailgate opens unintentionally
- Complaint • Driving assistance system fault messages are displayed in the driver display
- Complaint Clanking noise from the area of the speakers in the doors
- Complaint High-frequency cheeping or ticking when heating is requested in the instrument panel area
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,…
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.