2025 Mercedes-Benz CLA 350 4matic (EV): common problems
The maker issued 9 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 9
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 2 |
| Steering | 0 | 0 | 2 |
| Structure | 0 | 0 | 2 |
| Backover prevention | 0 | 0 | 1 |
| Lane departure | 0 | 0 | 1 |
| Powertrain | 0 | 0 | 1 |
| Service brakes | 0 | 0 | 1 |
| Visibility | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Backover prevention. Rear camera and parking sensors after a rear impact.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Complaint 174 with MB.OS 2.1.3 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not…
Complaint 174 with MB.OS 2.1.3 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not Self‑Extinguish. When vehicle is shut off, instrument cluster message appears for "Driver Assistance Systems…
- Complaint Clanking noise from the area of the speakers in the doors
Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and…
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration…
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the…
- Complaint Noises from the area of the steering column
Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. •…
- Complaint There are several types of complaint about noises or poor windshield wiper wiping performance
A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled back onto the windshield from the A-pillar (Figure 1) D: After…
- Complaint 1
General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root…
- Cause At present, there are no known noise problems with the steering column
Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support • Steering column switch module If noise only occurs when adjusting the steering column via electric actuation please…
Other years of this model
Questions and answers
What are the most common problems with the 2025 Mercedes-Benz CLA 350 4matic (EV)?
There are no owner complaints in the NHTSA data for this year; the data comes from 9 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2025 Mercedes-Benz CLA 350 4matic (EV)?
NHTSA lists 9 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2025 Mercedes-Benz CLA 350 4matic (EV) from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2025 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.