AI DamageMercedes-Benz EQE 500 4matic: problems, complaints, bulletins
Summary for the Mercedes-Benz EQE 500 4matic across 3 model years: 2 owner complaints and 125 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 100% of all complaints
- 2 Powertrain 100% of all complaints
- 3 Fuel/propulsion system 50% of all complaints
- Electrical system: 2 complaints (100% of all); manufacturer bulletins for this component: 184.
- Powertrain: 2 complaints (100% of all); manufacturer bulletins for this component: 11.
- Fuel/propulsion system: 1 complaints (50% of all).
Symptoms owners describe
How many of the 2 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 2 | 0 | 184 |
| Powertrain | 2 | 0 | 11 |
| Fuel/propulsion system | 1 | 0 | 0 |
| Structure | 0 | 0 | 34 |
| Steering | 0 | 0 | 32 |
| Exterior lighting | 0 | 0 | 21 |
| Visibility | 0 | 0 | 21 |
| Seats | 0 | 0 | 17 |
| Suspension | 0 | 0 | 17 |
| Lane departure | 0 | 0 | 8 |
| Service brakes | 0 | 0 | 8 |
| Backover prevention | 0 | 0 | 6 |
| Engine | 0 | 0 | 5 |
| Forward collision avoidance | 0 | 0 | 5 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
While the seat was adjusting, I tapped the center console to open Apple CarPlay. The seat stopped moving midway through its adjustment, and what appeared to be every warning light on the instrument cluster illuminated simultaneously.
Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction â specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle mode") â that…
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- A software update will be performed that provides enhancements to the robustness and system stability of…
- Complaint Clanking noise from the area of the speakers in the doors
- Complaint Slight creaking noises when steering
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
- Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable…
- Complaint Radio station cover art does not refresh when switching stations
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious…
- Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same…
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious…
- Complaint Tailgate opens unintentionally
- Complaint The following most common complaints may be observed
- Complaint The Dark Chrome finish on the retractable door handle appears discolored, stained, or faded
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.