AI Damage2023 Mercedes-Benz EQE 500: common problems
The maker issued 209 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 209
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 125 |
| Structure | 0 | 0 | 25 |
| Exterior lighting | 0 | 0 | 19 |
| Steering | 0 | 0 | 15 |
| Visibility | 0 | 0 | 15 |
| Suspension | 0 | 0 | 9 |
| Powertrain | 0 | 0 | 8 |
| Seats | 0 | 0 | 8 |
| Lane departure | 0 | 0 | 5 |
| Engine | 0 | 0 | 4 |
| Forward collision avoidance | 0 | 0 | 4 |
| Service brakes | 0 | 0 | 4 |
| Equipment | 0 | 0 | 3 |
| Latches, locks, linkages | 0 | 0 | 3 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- A software update will be performed that provides enhancements to the robustness and system stability of…
A software update will be performed that provides enhancements to the robustness and system stability of the communication module. The update is free of charge and runs in the background, which takes about 8 minutes to…
- Complaint Clanking noise from the area of the speakers in the doors
Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and…
- Complaint Slight creaking noises when steering
Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration…
- Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable…
Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether…
- Complaint Radio station cover art does not refresh when switching stations
The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite…
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious…
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("‑ ‑"). • Flashing when…
- Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same…
Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering…
- Complaint Tailgate opens unintentionally
Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so…
- Complaint The following most common complaints may be observed
• Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Audio cuts out • Device not recognized • No operation possible Cause There are multiple possible causes for an iPhone disconnecting from a…
- Complaint Customer Complaint
AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a random value in the Mercedes me application or in the charging settings…
- Complaint 1
General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root…
NHTSA lists 209 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2023 Mercedes-Benz EQE 500?
There are no owner complaints in the NHTSA data for this year; the data comes from 209 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2023 Mercedes-Benz EQE 500?
NHTSA lists 209 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Mercedes-Benz EQE 500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.