AI Damage2023 Mercedes-Benz EQE: common problems
Owners of the 2023 Mercedes-Benz EQE filed 1 complaints with NHTSA, most often about engine and cooling. The maker issued 16 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 1
- Technical service bulletins (TSB)
- 16
What fails most often
- Engine and cooling: 1 complaints (100% of all).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine and cooling | 1 | 0 | 0 |
| Electrical system | 0 | 0 | 6 |
| Latches, locks, linkages | 0 | 0 | 5 |
| Structure | 0 | 0 | 4 |
| Equipment | 0 | 0 | 1 |
| Powertrain | 0 | 0 | 1 |
| Steering | 0 | 0 | 1 |
| Suspension | 0 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact stated that after the vehicle was delivered to his residence the low coolant warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 328. The VIN was not available.
Comparison
By complaint count this model year ranks 24,720 of 36,656 model years in the NHTSA data (among the 33% least complained about).
What to check before buying
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Latches, locks, linkages. Door, hood and tailgate latches, especially near the impact.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked
It is only after repeated locking operation that the problematic door handle retracts. Cause Motor fault detection (FC B185E96 or B185D96) is triggered in the bearing bracket electronics of the surface-flush door…
- Check seam seal in left front wheel arch, rework if necessary
- Complaint The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or…
Complaint The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this…
- Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System…
Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Previously available MBUX software release. Remedy A new software remedy is currently…
- Complaint The "Ambient Light Warning Assistance Inoperative" warning message is displayed in the…
Complaint The "Ambient Light Warning Assistance Inoperative" warning message is displayed in the instrument cluster and the light-emitting diode strips are not working. This message is set by the active ambient…
- Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times)…
Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Cause Cause: It is not possible to save the relearning process…
- Complaint Tailgate opens unintentionally
Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that…
- Complaint Noises when reversing slowly < 4 mph (squeaking) Cause There is a seal in the electric…
Complaint Noises when reversing slowly < 4 mph (squeaking) Cause There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward…
- Complaint ⢠The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner…
Complaint ⢠The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. ⢠In the area of the paneling section of the door, paint damage could be present (picture 1)…
- Complaint The customer may have one or more of the following complaints
⢠Toll system inoperative. The system cannot be activated. ⢠The toll system cannot log into the payment system provider. ⢠The required toll service app is unavailable ⢠The message "service currently not…
- Complaint No sound from any speakers, regardless of audio source
Cause Incompatible software module (A2979033902) installed on Sound Amp (N40/3). Remedy Perform a software update of the Sound Amp (N40/3) to flash the correct software module (A2979031001) Note for model series 295…
- Complaint When attempting to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no…
Complaint When attempting to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Cause Faulty microswitch signal at trunk…
NHTSA lists 16 bulletins for this year; the 12 newest are shown here.
Questions and answers
What are the most common problems with the 2023 Mercedes-Benz EQE?
Owner complaints to NHTSA most often mention: engine and cooling. Total complaints: 1. The most frequent symptoms in complaint texts: warning lights, check engine (100%).
How many service bulletins (TSB) were issued for the 2023 Mercedes-Benz EQE?
NHTSA lists 16 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2023 Mercedes-Benz EQE from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2023 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.