AI Damage2020 Mercedes-Benz GLE 350 E: common problems
The maker issued 184 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 184
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 72 |
| Equipment | 0 | 0 | 32 |
| Powertrain | 0 | 0 | 27 |
| Engine and cooling | 0 | 0 | 14 |
| Visibility | 0 | 0 | 14 |
| Steering | 0 | 0 | 13 |
| Structure | 0 | 0 | 13 |
| Suspension | 0 | 0 | 11 |
| Seats | 0 | 0 | 10 |
| Exterior lighting | 0 | 0 | 9 |
| Engine | 0 | 0 | 5 |
| Backover prevention | 0 | 0 | 4 |
| Fuel/propulsion system | 0 | 0 | 4 |
| Fuel system | 0 | 0 | 3 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Visibility. Wipers, mirrors, defrosters, cracked glass.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Complaint Clanking noise from the area of the speakers in the doors
Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and…
- Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic…
Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective and…
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration…
- Complaint Only vehicles with a variable transfer case are affected
This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause…
- Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic…
Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective…
- Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns
It will also ensure that if a case is necessary, all supporting documentation is available. This should not be used on its own as justification for creating a TIPS case. Cause The root cause will vary depending on the…
- Complaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid…
Complaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF 236.17 due to a global supply constraint. 236.17 ATF 1L and 5L (PNs: A002989060312 and A002989060313)…
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the…
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed,…
Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than…
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be…
The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 4, 2026. After…
- Complaint Headlamp, front fog lamp leaky or fogged
Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in…
- Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can…
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…
NHTSA lists 184 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Mercedes-Benz GLE 350 E?
There are no owner complaints in the NHTSA data for this year; the data comes from 184 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2020 Mercedes-Benz GLE 350 E?
NHTSA lists 184 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Mercedes-Benz GLE 350 E from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.