AI Damage2020 Mercedes-Benz GLE: common problems
Owners of the 2020 Mercedes-Benz GLE filed 1 complaints with NHTSA, most often about vehicle speed control. The maker issued 6 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 1
- Technical service bulletins (TSB)
- 6
What fails most often
- Vehicle speed control: 1 complaints (100% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl
- 3 L · hybrid · turbo · 6 cyl
- 4 L · hybrid · turbo · 8 cyl
- automatic, 9-speed
Drive: 4WD, RWD
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Vehicle speed control | 1 | 0 | 0 |
| Equipment | 0 | 0 | 3 |
| Engine | 0 | 0 | 2 |
| Electrical system | 0 | 0 | 1 |
| Powertrain | 0 | 0 | 1 |
| Structure | 0 | 0 | 1 |
| Suspension | 0 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
This feature can be turned on or off by using the infotainment system. On this trip to kansas I had this sign recognition feature turned off. The problem is that on at least 12 occasions during this 900 mile trip the cruise control would arbitrarily change the set speed from 70 mph to 45 mph applying the brakes to…
Comparison
By complaint count this model year ranks 24,719 of 36,659 model years in the NHTSA data (among the 33% least complained about).
On average one model year of the GLE has 2 complaints (5 years in the data). This year has 1, below average.
What to check before buying
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Check Left and Right Front Fender Gap Covers
- Apply preservation agent to ground point
- Functional impairment of 48 V on-board electrical system
- MBUX multimedia system
Mercedes-Benz service stations not available in Navigation menu
- Replace all suspension struts of front axle and rear axle
- Correct torque of right rear engine cross member threaded connection
Other years of this model
Questions and answers
What are the most common problems with the 2020 Mercedes-Benz GLE?
Owner complaints to NHTSA most often mention: vehicle speed control. Total complaints: 1. The most frequent symptoms in complaint texts: infotainment or screen glitches (100%).
How many service bulletins (TSB) were issued for the 2020 Mercedes-Benz GLE?
NHTSA lists 6 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Mercedes-Benz GLE from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.