AI DamageMercedes-Benz redundant EQE 350 4matic: problems, complaints, bulletins
Summary for the Mercedes-Benz redundant EQE 350 4matic across 1 model years: 7 owner complaints and 92 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2023 | 7 | 1 | 92 | 0 |
What fails most often
- 1 Electrical system 57% of all complaints
- 2 Forward collision avoidance 29% of all complaints
- 3 Powertrain 14% of all complaints
- 4 Service brakes 14% of all complaints
- 5 Vehicle speed control 14% of all complaints
- Electrical system: 4 complaints (57% of all); manufacturer bulletins for this component: 54.
- Forward collision avoidance: 2 complaints (29% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.
- Powertrain: 1 complaints (14% of all); manufacturer bulletins for this component: 4.
- Service brakes: 1 complaints (14% of all); manufacturer bulletins for this component: 1.
- Vehicle speed control: 1 complaints (14% of all).
Symptoms owners describe
How many of the 7 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 4 | 0 | 54 |
| Forward collision avoidance | 2 | 1 | 3 |
| Powertrain | 1 | 0 | 4 |
| Service brakes | 1 | 0 | 1 |
| Vehicle speed control | 1 | 0 | 0 |
| Exterior lighting | 0 | 0 | 12 |
| Structure | 0 | 0 | 9 |
| Visibility | 0 | 0 | 7 |
| Steering | 0 | 0 | 5 |
| Engine | 0 | 0 | 4 |
| Suspension | 0 | 0 | 4 |
| Equipment | 0 | 0 | 3 |
| Lane departure | 0 | 0 | 3 |
| Seats | 0 | 0 | 3 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
When he was in driveway, he claims he was on the brake when the car suddenly accelerated on its own. It destroyed the garage door and then went through the garage destroying property, the attic staircase, and the frame of an interior wall into a bedroom. We have pictures of the damage.
When I turned on the car this morning, the instrument cluster screen was black and would not activate. Because of this, there was no way to determine speed or to utilize driver assistance functions. This created significantly unsafe condition because I had no gauges or dials to assist.
On several occasions the vehicle aggressively stopped and jerked as if someone hit my car from behind. I took it to the dealership and they thought it was a software malfunction issue, since there were recalls on the vehicle.
The contact stated that on two occasions while driving at various speeds, the vehicle stalled. The contact stated that an unknown message was displayed. The vehicle was restarted after the first failure.
No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the battery charging capacity could be expected to decline by up to 40% during the winter months. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Complaint Yellow instrument cluster message
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period
- Complaint Clanking noise from the area of the speakers in the doors
- Complaint The OTA software update prepares the SRS/ORC controller and enables it to be updated remotely in…
- Complaint One of the flush door handles (Also referred to as Seamless Door Handles) does not…
- Complaint Users report that the browser no longer supports search queries entered directly into the…
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system SCN…
- Complaint Reduced Drive Power' warning displayed on Instrument Cluster, as Illustrated in the Picture, but…
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the…
- Complaint Squeaking or creaking noises on uneven roadways, in turns, or when moving in their seat
- Complaint Vehicle will not start, High Voltage Malfunction error in IC Cause The FUSI (function safety)…
- Complaint Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or…
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.