Mercedes-Benz S 560 4matic: problems, complaints, bulletins
Summary for the Mercedes-Benz S 560 4matic across 3 model years: 8 owner complaints and 34 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Powertrain 38% of all complaints
- 2 Suspension 13% of all complaints
- 3 Seat belts 13% of all complaints
- 4 Vehicle speed control 13% of all complaints
- Powertrain: 3 complaints (38% of all); manufacturer bulletins for this component: 24.
- Suspension: 1 complaints (13% of all); manufacturer bulletins for this component: 15.
- Seat belts: 1 complaints (13% of all).
- Vehicle speed control: 1 complaints (13% of all).
Symptoms owners describe
How many of the 8 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 3 | 0 | 24 |
| Suspension | 1 | 0 | 15 |
| Seat belts | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Engine | 0 | 0 | 19 |
| Electrical system | 0 | 0 | 16 |
| Structure | 0 | 0 | 12 |
| Visibility | 0 | 0 | 9 |
| Fuel/propulsion system | 0 | 0 | 6 |
| Steering | 0 | 0 | 4 |
| Exterior lighting | 0 | 0 | 3 |
| Service brakes | 0 | 0 | 3 |
| Other | 3 | 0 | 3 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
My car production date is just 5 weeks after the cut-off window. The car used the defective part.
No warning lights were illuminated. The vehicle was taken to a dealer for a routine oil change and brake service, and the contact made the dealer aware of the failure. The dealer stated that the failure was not yet determined. The vehicle was not repaired.
The front passenger seat belt, after a hard break, it released and never retracted
The vehicle was taken to a dealer, and the contact was informed that the part to do the recall repair was not yet available. The contact was informed that once the parts for the recall repair were available, vehicle owners would be notified. The vehicle was not repaired.
Hello as of now there was no accidents just read Reading the Recalls it is very serious I take in the vehicle to the Mercedes Benz dealership 4-29- 26 They did nothing but said they would get in contact with me once they receive the remedy
Additionally, the contact stated that the vehicle was shaking while driving due to the failure. The contact referenced NHTSA Campaign Number: 26V216000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
- Seat belts. Belt pretensioners after airbag deployment, SRS codes.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Complaint Clanking noise from the area of the speakers in the doors
- Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic…
- Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE
- Complaint Noises in the steering column area when steering. See example file in the attachments area
- Complaint Only vehicles with a variable transfer case are affected
- Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic…
- Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same…
- Dear Mercedes-Benz Owner
- Complaint Tailgate opens unintentionally
- Complaint Oil leaks found on M176 or M177 engines diagnosed to be from the cylinder head cover area Cause…
- Complaint A popup is seen on the HU with the message "data connection temporarily not available"
- Complaint Clanking noise from the area of the speakers in the doors
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.