AI Damage2024 Mercedes-Benz Sprinter 1500: common problems
Owners of the 2024 Mercedes-Benz Sprinter 1500 filed 1 complaints with NHTSA. The maker issued 90 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 1
- involving a crash
- 1
- Technical service bulletins (TSB)
- 90
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 0 | 0 | 36 |
| Fuel/propulsion system | 0 | 0 | 13 |
| Powertrain | 0 | 0 | 11 |
| Structure | 0 | 0 | 7 |
| Electrical system | 0 | 0 | 5 |
| Engine and cooling | 0 | 0 | 3 |
| Visibility | 0 | 0 | 2 |
| Fuel system | 0 | 0 | 1 |
| Service brakes | 0 | 0 | 1 |
| Steering | 0 | 0 | 1 |
| Other | 1 | 1 | 11 |
Comparison
By complaint count this model year ranks 24,720 of 36,656 model years in the NHTSA data (among the 33% least complained about).
On average one model year of the Sprinter 1500 has 3 complaints (10 years in the data). This year has 1, below average.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection…
Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No…
- Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously…
Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle…
- Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on…
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to…
- Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler…
Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes related to the coolant system: P30040B…
- OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in…
OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The customer may also state that engine oil must be added between scheduled maintenance…
- Complaint The coolant warning lamp may be displayed in the instrument cluster
The malfunction indicator lamp (MIL) may also be illuminated. Cause Moisture or corrosion may be present in the connector of the low‑temperature circuit switchover valve (Y97/6) or coolant pump 1 (M75/11). Remedy…
- Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase…
Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase near the mounting area of the high‑pressure fuel pump on OM654 engines. Cause Oil leakage near the high‑pressure…
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint…
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the…
- Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one…
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration…
- An authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles
An authorized Mercedes-Benz Sprinter dealer will update the engine control unit on the affected vehicles.
- Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may…
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the…
- Check engine light with reduced power –P300A6D due to charge air system contamination Complaint The check…
Check engine light with reduced power –P300A6D due to charge air system contamination Complaint The check engine light is activated, accompanied by fault code 'P300A6D The boost pressure is too low', indicating reduced…
NHTSA lists 90 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2024 Mercedes-Benz Sprinter 1500?
There are no owner complaints in the NHTSA data for this year; the data comes from 90 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2024 Mercedes-Benz Sprinter 1500?
NHTSA lists 90 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Mercedes-Benz Sprinter 1500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.