AI DamageMercedes-Benz Sprinter: problems, complaints, bulletins
Summary for the Mercedes-Benz Sprinter across 2 model years: 4 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2011 | 2 | 0 | 0 | 0 |
| 2010 | 2 | 0 | 0 | 0 |
What fails most often
- 1 Service brakes 50% of all complaints
- 2 Vehicle speed control 50% of all complaints
- 3 Electrical system 25% of all complaints
- 4 Electronic stability control 25% of all complaints
- 5 Engine 25% of all complaints
- 6 Steering 25% of all complaints
- 7 Structure 25% of all complaints
- 8 Suspension 25% of all complaints
- Service brakes: 2 complaints (50% of all).
- Vehicle speed control: 2 complaints (50% of all).
- Electrical system: 1 complaints (25% of all).
- Electronic stability control: 1 complaints (25% of all).
- Engine: 1 complaints (25% of all).
Symptoms owners describe
How many of the 4 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Service brakes | 2 | 0 | 0 |
| Vehicle speed control | 2 | 0 | 0 |
| Electrical system | 1 | 0 | 0 |
| Electronic stability control | 1 | 0 | 0 |
| Engine | 1 | 0 | 0 |
| Steering | 1 | 0 | 0 |
| Structure | 1 | 0 | 0 |
| Suspension | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I was driving on the highway and, I suddenly lost power. I pressed down on the acceleration pedal fully and yet, there was no power. A very dangerous situation. I bought this vehicle brand new from a dealer and spent a lot of money. I don't want to spend even more just to fix unnecessary problems.
Tl* the contact owns a 2010 mercedes benz sprinter. The contact stated that the vehicle decelerated without warning while traveling at unknown speeds. The contact mentioned that the failure occurred several times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure.
The contact stated that while driving 15 mph, the brakes failed without warning. The contact stated that the steering wheel felt loose and the shock absorbers began leaking. The dealer replaced something unknown in the steering column as well as the shock absorbers.
In march 1, 2013, [xxx] called "the car is no problem, we have to ride 40 miles."on the same day the car back to my home.my wife call them said: "the vehicle on the highway appear this kind of circumstance is a very dangerous thing, you just ride our car 40 miles and conclude that our car is no problem is extremely…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Electronic stability control. ABS/ESC sensors, steering angle, codes after suspension repair.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.