AI Damage2017 Peterbilt 384: common problems
The maker issued 22 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 22
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 0 | 0 | 6 |
| Engine and cooling | 0 | 0 | 5 |
| Equipment | 0 | 0 | 5 |
| Service brakes | 0 | 0 | 4 |
| Structure | 0 | 0 | 3 |
| Engine | 0 | 0 | 2 |
| Steering | 0 | 0 | 2 |
| Vehicle speed control | 0 | 0 | 2 |
| Fuel system | 0 | 0 | 1 |
| Powertrain | 0 | 0 | 1 |
| Visibility | 0 | 0 | 1 |
| Wheels | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- "Kenworth
Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the…
- Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting…
Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system…
- An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that…
An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel…
- Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis…
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the…
- The service information for Bendix Air Dryer maintenance is being updated to include new procedures
- Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet…
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis…
- Fix-As-Fail â Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are…
Fix-As-Fail â Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software…
- Sample Customer Letter - Field Repair 11151
Steering Column Mounting Bolts Loose.
- Sample Customer Letter - 216-1 Dana Intermediate Steering Shaft Unseated or Missing C-clip
- Information Only â Windshield washer pumps have a high No Trouble Found rate
Washer pumps may fail to spray due to a clogged filter.
- Fix as Fail
Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers…
- Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
NHTSA lists 22 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2017 Peterbilt 384?
There are no owner complaints in the NHTSA data for this year; the data comes from 22 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2017 Peterbilt 384?
NHTSA lists 22 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2017 Peterbilt 384 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2017 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.