AI Damage2020 Thor Motor Coach Outlaw: common problems
Owners of the 2020 Thor Motor Coach Outlaw filed 4 complaints with NHTSA, most often about structure. Details by component below, with sources.
Key figures
- Owner complaints
- 4
- involving a crash
- 1
What fails most often
- Structure: 3 complaints (75% of all), 1 of them with a crash reported by the owner.
Components owners complain about
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off. In fact, one of my windows did fly off on the freeway and go through the windshield of a passenger car.
The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.
Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 15,521 of 36,656 model years in the NHTSA data (top 42% most complained about).
On average one model year of the Outlaw has 3 complaints (10 years in the data). This year has 4, above average.
What to check before buying
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Thor Motor Coach Outlaw?
Owner complaints to NHTSA most often mention: structure. Total complaints: 4. The most frequent symptoms in complaint texts: windows, sunroof (75%).
How many service bulletins (TSB) were issued for the 2020 Thor Motor Coach Outlaw?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Thor Motor Coach Outlaw from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.