AI DamageThor Motor Coach Sanctuary: problems, complaints, bulletins
Summary for the Thor Motor Coach Sanctuary across 5 model years: 0 owner complaints and 12 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Backover prevention | 0 | 0 | 4 |
| Seats | 0 | 0 | 4 |
| Structure | 0 | 0 | 3 |
| Electrical system | 0 | 0 | 2 |
| Seat belts | 0 | 0 | 2 |
| Steering | 0 | 0 | 2 |
| Equipment | 0 | 0 | 1 |
| Other | 0 | 0 | 7 |
What to check before buying
- Backover prevention. Rear camera and parking sensors after a rear impact.
- Seats. Occupant sensor, power adjustment, seat mounts.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior…
- Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior…
- The interior lower panel of the sliding door may become loose and pull or warp away from the chassis…
- The seatbelts for the rear, side facing seats may be too long for some passengers
- Wood stiles are delaminating due to the vendor changing the glue used for the wrapped stiles
- On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications
- On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications
- MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically…
- MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically…
- On certain Model Year 2020 Sprinter vehicles, the screws for the front door hinges may not have been…
- Model/Model Year to Add
- It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering…
Other models of this make
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Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.