AI Damage2017 Volkswagen CC: common problems
Owners of the 2017 Volkswagen CC filed 4 complaints with NHTSA, most often about electrical system and air bags. The maker issued 357 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 4
- involving a crash
- 1
- Technical service bulletins (TSB)
- 357
What fails most often
- 1 Electrical system 75% of all complaints
- 2 Air bags 25% of all complaints
- 3 Powertrain 25% of all complaints
- 4 Vehicle speed control 25% of all complaints
- Electrical system: 3 complaints (75% of all); manufacturer bulletins for this component: 55.
- Air bags: 1 complaints (25% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 31.
- Powertrain: 1 complaints (25% of all); manufacturer bulletins for this component: 16.
- Vehicle speed control: 1 complaints (25% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl
- 3.6 L · petrol · 6 cyl
- automatic, 6-speed
- dual-clutch (DCT), 6-speednamed in 1 complaints
Drive: FWD, AWD
Symptoms owners describe
How many of the 4 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 3 | 0 | 55 |
| Air bags | 1 | 1 | 31 |
| Powertrain | 1 | 0 | 16 |
| Vehicle speed control | 1 | 0 | 0 |
| Equipment | 0 | 0 | 112 |
| Engine and cooling | 0 | 0 | 60 |
| Engine | 0 | 0 | 49 |
| Fuel system | 0 | 0 | 11 |
| Service brakes | 0 | 0 | 11 |
| Structure | 0 | 0 | 10 |
| Visibility | 0 | 0 | 10 |
| Suspension | 0 | 0 | 5 |
| Steering | 0 | 0 | 4 |
| Backover prevention | 0 | 0 | 3 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
There were no warning lights illuminated. The air bags did not deploy. The contact sustained injuries to his head and arms medical attention was provided. The vehicle was towed to an independent lot. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired.
The transmission would slip out of gear or refuse to engage, leaving the vehicle momentarily unable to accelerate from a dead stop in traffic, a dangerous condition with cross-traffic approaching.
This is a 2017 with 45,000 miles and the radio is defective in that it changes channels by itself and the voice command function does not work. The navigation does not work either. It is distracting when driving to have the channels change non stop. Vw advised it would cost $1,000 to replace.
Vehicle was parked, returned to vehicle and headlights were on, instrument panel lights were on, as well as airbag lights, brake lights, and e-brake light was blinking. The vehicle was unresponsive to the remote and I was unable to get inside the vehicle.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,741 of 2,102 model years in the NHTSA data (among the 17% least complained about).
On average one model year of the CC has 15 complaints (2 years in the data). This year has 4, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Suggested fuel additive
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided
- Differences between a leak and seepage
- Permission to change Daily Order upgraded to RED Order
- This special notice is to inform dealers to return the parts listed and only order the successor parts…
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during…
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery…
- Oil Consumption Measurement and Electronic Oil Consumption Measurement
- Inquiries
- Volkswagen Engine Oil Standards
- Instruction, how to lubicate engine before initial start
- Lubricating engine components before reassembly
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during…
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during…
NHTSA lists 357 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2017 Volkswagen CC?
Owner complaints to NHTSA most often mention: electrical system, air bags, powertrain. Total complaints: 4. The most frequent symptoms in complaint texts: airbag warning light (25%), airbags did not deploy (25%), hesitation when accelerating (25%).
How many service bulletins (TSB) were issued for the 2017 Volkswagen CC?
NHTSA lists 357 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2017 Volkswagen CC from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2017 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.