Volkswagen EOS: problems, complaints, bulletins
Summary for the Volkswagen EOS across 2 model years: 4 owner complaints and 387 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 75% of all complaints
- 2 Engine 25% of all complaints
- 3 Powertrain 25% of all complaints
- 4 Seats 25% of all complaints
- Electrical system: 3 complaints (75% of all); manufacturer bulletins for this component: 79.
- Engine: 1 complaints (25% of all); manufacturer bulletins for this component: 53.
- Powertrain: 1 complaints (25% of all); manufacturer bulletins for this component: 23.
- Seats: 1 complaints (25% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl 2007–2016
- 3.2 L · petrol · 6 cyl 2007–2008
- automatic, 6-speed 2007–2012
- dual-clutch (DCT), 6-speed 2013–2016
- manual, 6-speed 2007–2011
Drive: FWD
Symptoms owners describe
How many of the 4 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 3 | 0 | 79 |
| Engine | 1 | 0 | 53 |
| Powertrain | 1 | 0 | 23 |
| Seats | 1 | 0 | 0 |
| Equipment | 0 | 0 | 165 |
| Engine and cooling | 0 | 0 | 81 |
| Air bags | 0 | 0 | 30 |
| Fuel system | 0 | 0 | 15 |
| Structure | 0 | 0 | 15 |
| Service brakes | 0 | 0 | 13 |
| Visibility | 0 | 0 | 11 |
| Suspension | 0 | 0 | 9 |
| Steering | 0 | 0 | 7 |
| Communication | 0 | 0 | 4 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel.
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.
The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module".
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Seats. Occupant sensor, power adjustment, seat mounts.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Suggested fuel additive
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided
- Differences between a leak and seepage
- Permission to change Daily Order upgraded to RED Order
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during…
- Oil Consumption Measurement and Electronic Oil Consumption Measurement
- Inquiries
- Volkswagen Engine Oil Standards
- Instruction, how to lubicate engine before initial start
- Lubricating engine components before reassembly
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during…
- Safety Related Inquiry and Reporting
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.