AI Damage2020 Volvo V60CC: common problems
Owners of the 2020 Volvo V60CC filed 4 complaints with NHTSA, most often about visibility and electrical system. The maker issued 173 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 4
- Technical service bulletins (TSB)
- 173
What fails most often
- 1 Visibility 50% of all complaints
- 2 Electrical system 25% of all complaints
- 3 Structure 25% of all complaints
- 4 Powertrain 25% of all complaints
- 5 Service brakes 25% of all complaints
- Visibility: 2 complaints (50% of all); manufacturer bulletins for this component: 16.
- Electrical system: 1 complaints (25% of all); manufacturer bulletins for this component: 44.
- Structure: 1 complaints (25% of all); manufacturer bulletins for this component: 6.
- Powertrain: 1 complaints (25% of all); manufacturer bulletins for this component: 4.
- Service brakes: 1 complaints (25% of all); manufacturer bulletins for this component: 1.
Symptoms owners describe
How many of the 4 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Visibility | 2 | 0 | 16 |
| Electrical system | 1 | 0 | 44 |
| Structure | 1 | 0 | 6 |
| Powertrain | 1 | 0 | 4 |
| Service brakes | 1 | 0 | 1 |
| Equipment | 0 | 0 | 48 |
| Exterior lighting | 0 | 0 | 13 |
| Engine and cooling | 0 | 0 | 11 |
| Engine | 0 | 0 | 10 |
| Forward collision avoidance | 0 | 0 | 5 |
| Steering | 0 | 0 | 5 |
| Backover prevention | 0 | 0 | 4 |
| Wheels | 0 | 0 | 3 |
| Suspension | 0 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driving.
Driver’s side side view mirror moves to a different location each time car is entered/started. Saving pre-set location of mirror does not hold. Even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot.
Case Number in Volvo System [phone]05 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,741 of 2,102 model years in the NHTSA data (among the 17% least complained about).
On average one model year of the V60CC has 0 complaints (9 years in the data). This year has 4, above average.
What to check before buying
- Visibility. Wipers, mirrors, defrosters, cracked glass.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the…
This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace…
- This is a Technical Journal
Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
- This is a Technical Journal
Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
- This is a Technical Journal
Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- This is a Technical Journal
Panoramic sunroof, sealing strip has a gap
- This is a Technical Journal
Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
- This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any…
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior…
- This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading…
This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to…
- This is a Technical Journal
Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
- This is a TJ If detected during Pre-delivery inspection or if customer complaints of…
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
- This is a Technical Journal
Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
- This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to…
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the…
NHTSA lists 173 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Volvo V60CC?
Owner complaints to NHTSA most often mention: visibility, electrical system, structure. Total complaints: 4. The most frequent symptoms in complaint texts: vibration (25%), windows, sunroof (25%).
How many service bulletins (TSB) were issued for the 2020 Volvo V60CC?
NHTSA lists 173 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Volvo V60CC from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.