AI Damage2017 Volvo XC60: common problems
Owners of the 2017 Volvo XC60 filed 16 complaints with NHTSA, most often about electrical system and fuel/propulsion system. The maker issued 141 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 16
- involving a crash
- 2
- Technical service bulletins (TSB)
- 141
What fails most often
- 1 Electrical system 31% of all complaints
- 2 Fuel/propulsion system 19% of all complaints
- 3 Engine 13% of all complaints
- 4 Powertrain 13% of all complaints
- 5 Tires 13% of all complaints
- 6 Air bags 13% of all complaints
- 7 Service brakes 6% of all complaints
- 8 Structure 6% of all complaints
- Electrical system: 5 complaints (31% of all); manufacturer bulletins for this component: 45.
- Fuel/propulsion system: 3 complaints (19% of all).
- Engine: 2 complaints (13% of all); manufacturer bulletins for this component: 4.
- Powertrain: 2 complaints (13% of all); manufacturer bulletins for this component: 2.
- Tires: 2 complaints (13% of all); manufacturer bulletins for this component: 1.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl
- automatic, 8-speed
Drive: FWD, AWD
Symptoms owners describe
How many of the 16 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 5 | 0 | 45 |
| Fuel/propulsion system | 3 | 0 | 0 |
| Engine | 2 | 0 | 4 |
| Powertrain | 2 | 0 | 2 |
| Tires | 2 | 0 | 1 |
| Air bags | 2 | 1 | 0 |
| Service brakes | 1 | 0 | 5 |
| Structure | 1 | 1 | 4 |
| Steering | 1 | 0 | 3 |
| Forward collision avoidance | 1 | 1 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Equipment | 0 | 0 | 56 |
| Engine and cooling | 0 | 0 | 13 |
| Exterior lighting | 0 | 0 | 5 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I pulled my car out of the garage, I saw I had not taken the trash out and had my foot on brake. the car has an automatic shut off at stops to save gas. It shut off, I jumped out thinking it was "off" as there was no engine sound. The car started back up and started going forward.
Door would not close after impact and all of these parts replaced. Air bags never deployed and insurance adjuster indicated that this model volvo does not have side airbags. Please advise..
Tire blowed up while driving on the interstate highway I-57. Tire pressure was checked at 35 psi before the ride.
A month ago, the air coming out from the vent of the ac/heater started to smell like a rotten egg, a very strong smell that gives me a headache and makes me dizzy. This smell comes and go.I had to open the windows and switch to recycled air, this helps a little bit.
SRS Airbag light came on three times in a month but did not stay on. Took it to Volvo dealership to see what the issue was. According to dealership- there was loose pin tension in the left front door harness. They checked for codes and received SRS B11A081 left side pressure sensor message failures.
Got into my car, pulled out of a parking spot and approached a stop sign. The brakes suddenly became extremely mushy and the brake peddle went all the way to the floor. I didn't notice an issue when I pulled out of the parking spot. I was unable to continue driving as the brakes were not usable.
My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but it would not start.
The fuel pump regulator failed causing the fuel pump to fail way to early (car has less than 60K miles). In addition, the floats in the fuel tank itself stick making the fuel gauge unreliable. We have had to replace the fuel pump regulator, fuel pump and also have an unreliable gas gauge now unfortunately.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,335 of 2,102 model years in the NHTSA data (among the 36% least complained about).
On average one model year of the XC60 has 6 complaints (9 years in the data). This year has 16, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This is a Technical Journal
Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
- This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any…
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior…
- This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in…
This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect vehicle, follow advice under "Service". This Technical Journal is only valid for vehicles with…
- This is a Technical Journal
Vehicle type and platform identification.
- This is a Technical Journal
AC evaporator repair, additional parts needed. Add resister in line jumper cable.
- This is a Technical Journal
Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
…
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Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified…
- This is a Technical Journal
Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
- This is a Technical Journal
Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- This is a Technical Journal
Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built…
NHTSA lists 141 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2017 Volvo XC60?
Owner complaints to NHTSA most often mention: electrical system, fuel/propulsion system, engine. Total complaints: 16. The most frequent symptoms in complaint texts: smoke, burning smell, fire (13%), warning lights, check engine (13%), airbag warning light (6%).
How many service bulletins (TSB) were issued for the 2017 Volvo XC60?
NHTSA lists 141 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2017 Volvo XC60 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2017 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.