AI Damage2019 Western Star 5700: common problems
Owners of the 2019 Western Star 5700 filed 1 complaints with NHTSA, most often about service brakes and wheels. The maker issued 119 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 1
- Technical service bulletins (TSB)
- 119
What fails most often
- 1 Service brakes 100% of all complaints
- 2 Wheels 100% of all complaints
- Service brakes: 1 complaints (100% of all); manufacturer bulletins for this component: 4.
- Wheels: 1 complaints (100% of all).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Service brakes | 1 | 0 | 4 |
| Wheels | 1 | 0 | 0 |
| Equipment | 0 | 0 | 44 |
| Engine and cooling | 0 | 0 | 35 |
| Engine | 0 | 0 | 18 |
| Powertrain | 0 | 0 | 17 |
| Electrical system | 0 | 0 | 16 |
| Visibility | 0 | 0 | 8 |
| Structure | 0 | 0 | 5 |
| Fuel system | 0 | 0 | 4 |
| Steering | 0 | 0 | 4 |
| Suspension | 0 | 0 | 2 |
| Backover prevention | 0 | 0 | 1 |
| Electronic stability control | 0 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Tl* the contact owns a 2019 western star 5700. While the vehicle was parked, the contact was cleaning the rims and noticed that the lug nuts were loose on the inner tires. In addition, all the valves were detached from all four inner tires.
Comparison
By complaint count this model year ranks 24,720 of 36,656 model years in the NHTSA data (among the 33% least complained about).
On average one model year of the 5700 has 1 complaints (7 years in the data). This year has 1, above average.
What to check before buying
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Wheels. Wheel runout, cracks, signs of a wheel strike.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
- Service Solution for DT12 Oil Plug Ports
- CX Advocate for NOx conversion low faults
- CX Advocate for turbo oil drain cracking
- Service Solution for Power Steering Reservoir Fill Cap Venting
- CX Advocate for GATS2.4 being expanding to DD15
- CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault
- CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test…
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
- Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair…
- Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
- Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended
Field Service Campaign D23M3 - GHG17 DETROITTM DD16® Vibration Damper Replacement has been extended for an additional 6 months.
- CX Advocate for NOx conversion low faults
Update to CXA 6_24_NOx submission.
NHTSA lists 119 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2019 Western Star 5700?
Owner complaints to NHTSA most often mention: service brakes, wheels. Total complaints: 1.
How many service bulletins (TSB) were issued for the 2019 Western Star 5700?
NHTSA lists 119 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2019 Western Star 5700 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2019 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.