AI Damage2020 Altec Aerial Device: common problems
The maker issued 69 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 69
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Equipment | 0 | 0 | 39 |
| Electrical system | 0 | 0 | 13 |
| Engine and cooling | 0 | 0 | 7 |
| Powertrain | 0 | 0 | 7 |
| Structure | 0 | 0 | 6 |
| Fuel system | 0 | 0 | 4 |
| Service brakes | 0 | 0 | 4 |
| Suspension | 0 | 0 | 4 |
| Wheels | 0 | 0 | 4 |
| Visibility | 0 | 0 | 3 |
| Parking brake | 0 | 0 | 2 |
| Steering | 0 | 0 | 2 |
| Air bags | 0 | 0 | 1 |
| Engine | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Altec has discovered that certain AT37/41/48 units on small duty Ford and Dodge chassis, built from…
Altec has discovered that certain AT37/41/48 units on small duty Ford and Dodge chassis, built from December 2017 to May 2025 have the potential for the subbase mounting bolts to contact the chassis suspension…
- Altec Industries, Inc
has received notification from Ford Motor Company that certain 2017-2025 F-450 – F-600 Chassis Cab upfitted with an Aerial Bucket Second Unit Body (SUB) could have a condition related to the operation or customer…
- Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281…
Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in…
- Altec Industries, Inc
has been notified by International Motors, LLC that a defect which relates to motor vehicle safety exists in certain 2018 thru 2025 International® MV® Series trucks built 10/25/2017 thru 6/24/2024, 2018 thru 2024…
- Altec has developed additional features and functionality for JEMS Connect
Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
- Altec Industries, Inc
has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake…
- Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an…
Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to…
- Altec has learned that the standard grab handles located above the lower controls may not have been…
Altec has learned that the standard grab handles located above the lower controls may not have been installed on certain AT41/48 MW/PW aerial units built from April 2020 to February 2024.
- Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from…
Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from June 2018 to April 2024 could have a telematics system that is not operating properly. Customers paying for…
- Altec has learned that Section 9 of the Maintenance and Parts Manual for Certain AC45E cranes built from…
Altec has learned that Section 9 of the Maintenance and Parts Manual for Certain AC45E cranes built from September 2020 to November 2023 contains an incorrect torque value of 250 foot-pounds (339 Nâ¢m) for the…
- Altec has learned that the pressure plates in the reel motor were not manufactured to specification,…
Altec has learned that the pressure plates in the reel motor were not manufactured to specification, causing the plates to stick together. This can cause the reel park brake to not fully release, or cause the reel…
- Altec has learned that on certain Altec units equipped with air suspension built from April 2020 to June…
Altec has learned that on certain Altec units equipped with air suspension built from April 2020 to June 2023, some operators may be dumping the chassis airbags before deploying the outriggers. This can cause the…
NHTSA lists 69 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Altec Aerial Device?
There are no owner complaints in the NHTSA data for this year; the data comes from 69 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2020 Altec Aerial Device?
NHTSA lists 69 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Altec Aerial Device from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.