AI Damage2020 Altec Digger Derrick: common problems
The maker issued 33 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 33
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Equipment | 0 | 0 | 14 |
| Electrical system | 0 | 0 | 8 |
| Engine and cooling | 0 | 0 | 4 |
| Powertrain | 0 | 0 | 3 |
| Service brakes | 0 | 0 | 3 |
| Structure | 0 | 0 | 3 |
| Fuel system | 0 | 0 | 2 |
| Parking brake | 0 | 0 | 2 |
| Suspension | 0 | 0 | 2 |
| Wheels | 0 | 0 | 2 |
| Air bags | 0 | 0 | 1 |
| Exterior lighting | 0 | 0 | 1 |
| Steering | 0 | 0 | 1 |
| Visibility | 0 | 0 | 1 |
Comparison
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Altec Industries, Inc
has been notified by Samson that certain ropes manufactured between May 6 and May 12, 2026 could be mislabeled with incorrect strength ratings on the product tags and supporting certification documentation. These ropes…
- Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks…
Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in…
- Altec has learned that the under-body lights on certain DL, DM, AN, and L Series units built from May 2019…
Altec has learned that the under-body lights on certain DL, DM, AN, and L Series units built from May 2019 to April 2023 require updated wiring with a larger fuse to prevent a blown fuse during max amp draw.
- Altec has developed additional features and functionality for JEMS Connect
Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.
- Altec Industries, Inc
has received notification from International that a condition exists relating to motor vehicle safety in certain vehicles that are equipped with Altec equipment. Towing variants of the Bendix electronic brake…
- Altec has learned that certain DC and DM model derricks built from January 2019 to June 2024 could have…
Altec has learned that certain DC and DM model derricks built from January 2019 to June 2024 could have improper weld fusion. This means the welds could fail, causing a crack.
- Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to…
Altec has learned that the structural subbase welds on certain DH derricks built from July 2016 to December 2023 could contain stitch welds rather than the required continuous welds, which could result in cracks…
- Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an…
Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to…
- Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from…
Altec has learned that certain Altec units equipped with an AXIS telematics control unit (TCU) built from June 2018 to April 2024 could have a telematics system that is not operating properly. Customers paying for…
- Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020,…
Altec has learned that on certain digger derricks built from January 29, 2015, to December 3, 2020, equipped with a Hetronic radio control system have experienced frequent dropouts or would not connect to the receiver…
- Altec has learned that an incorrect grade auger retention pin could be installed on certain DC, DL, and DM…
Altec has learned that an incorrect grade auger retention pin could be installed on certain DC, DL, and DM derricks built from July 2015 to August 2023. Over time, this could result in the pin becoming damaged.
- Altec has learned that on certain Altec units equipped with air suspension built from April 2020 to June…
Altec has learned that on certain Altec units equipped with air suspension built from April 2020 to June 2023, some operators may be dumping the chassis airbags before deploying the outriggers. This can cause the…
NHTSA lists 33 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Altec Digger Derrick?
There are no owner complaints in the NHTSA data for this year; the data comes from 33 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2020 Altec Digger Derrick?
NHTSA lists 33 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Altec Digger Derrick from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.