AI Damage2024 Buick Encore GX: common problems
Owners of the 2024 Buick Encore GX filed 32 complaints with NHTSA, most often about electrical system and exterior lighting. The maker issued 426 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 32
- Technical service bulletins (TSB)
- 426
What fails most often
- 1 Electrical system 66% of all complaints
- 2 Exterior lighting 13% of all complaints
- 3 Powertrain 9% of all complaints
- 4 Engine 9% of all complaints
- 5 Service brakes 6% of all complaints
- 6 Steering 6% of all complaints
- 7 Fuel/propulsion system 6% of all complaints
- 8 Backover prevention 6% of all complaints
- Electrical system: 21 complaints (66% of all); manufacturer bulletins for this component: 83.
- Exterior lighting: 4 complaints (13% of all); manufacturer bulletins for this component: 9.
- Powertrain: 3 complaints (9% of all); manufacturer bulletins for this component: 57.
- Engine: 3 complaints (9% of all); manufacturer bulletins for this component: 47.
- Service brakes: 2 complaints (6% of all); manufacturer bulletins for this component: 10.
Symptoms owners describe
How many of the 32 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 21 | 0 | 83 |
| Exterior lighting | 4 | 0 | 9 |
| Powertrain | 3 | 0 | 57 |
| Engine | 3 | 0 | 47 |
| Service brakes | 2 | 0 | 10 |
| Steering | 2 | 0 | 8 |
| Fuel/propulsion system | 2 | 0 | 7 |
| Backover prevention | 2 | 0 | 2 |
| Structure | 1 | 0 | 12 |
| Equipment | 0 | 0 | 54 |
| Engine and cooling | 0 | 0 | 34 |
| Wheels | 0 | 0 | 16 |
| Suspension | 0 | 0 | 7 |
| Visibility | 0 | 0 | 6 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
We waited for a few minutes as we turned off the vehicle, then after a few minutes she started back and check the steering by turning both ways to the right and left side, it felt okay then we proceeded back unto the road and came back to [XXX], but it became evening and the panel light came on, within a few hours…
The contact stated that while driving at an undisclosed speed, the contact received a phone call and the infotainment screen and the display for the weather and climate control system below the infotainment screen darkened and then became inoperative.
All critical information disappears, including the speedometer, fuel gauge, warning lights, and other indicators. The display does not recover on its own and only returns after I fully restart the vehicle. This creates a serious safety hazard especially at night.
When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all.
The contact stated that while driving approximately 60-65 MPH on the interstate, the vehicle was shuddering abnormally while accelerating, and the transmission failed to properly shift into gear. The contact was concerned about safety while driving the vehicle at highway speeds.
The vehicle was taken to the dealer; however, the contact was informed that there were no issues with the rear-view camera image. The failure reoccurred, but the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.
Vehicle was started and started misfiring and then shut off, no check engine lights came on. Tried to restart the car and it continued to misfire but eventually stopped. Car also misfires sometimes after refueling.
There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the steering column needed to be replaced. After two months, the vehicle was repaired.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,058 of 2,102 model years in the NHTSA data (among the 50% least complained about).
On average one model year of the Encore GX has 29 complaints (8 years in the data). This year has 32, about average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is…
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- This preliminary information is for technicians that may see DTCs that are history and should not perform…
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
- This Preliminary information communicates to dealers a procedure to reset the radio
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it
- This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a…
- This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance
- This Preliminary Information provides the dealer information of the location of the rear seat child anchors
- This Preliminary Information provides a diagnostic tip for diagnosing an issue with Cruise Control,…
This Preliminary Information provides a diagnostic tip for diagnosing an issue with Cruise Control, Adaptive Cruise and Lane Keep Assist Turns Off or Inoperative.
- This Preliminary information communicates to the technicians a diagnostic tip if a technician loses…
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
- This Preliminary information communicates to the technician the repairs direction for addressing a…
This Preliminary information communicates to the technician the repairs direction for addressing a customer concern of no airflow from dash vents when using air conditioning after an extended drive time.
- This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- This document assists GM Dealer technician's with diagnosing turbocharger concerns to ensure turbocharger…
This document assists GM Dealer technician's with diagnosing turbocharger concerns to ensure turbocharger replacement is necessary. The turbocharger part number will be placed on order restriction and the technician…
NHTSA lists 426 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2024 Buick Encore GX?
Owner complaints to NHTSA most often mention: electrical system, exterior lighting, powertrain. Total complaints: 32. The most frequent symptoms in complaint texts: infotainment or screen glitches (41%), warning lights, check engine (38%), fuel system, fuel smell (9%).
How many service bulletins (TSB) were issued for the 2024 Buick Encore GX?
NHTSA lists 426 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Buick Encore GX from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.