Cadillac Escalade Hybrid: problems, complaints, bulletins
Summary for the Cadillac Escalade Hybrid across 3 model years: 21 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
| Year | Owner complaints | involving a crash | Technical service bulletins (TSB) | YouTube repair videos |
|---|---|---|---|---|
| 2014 | 1 | 0 | 0 | 0 |
| 2012 | 2 | 0 | 0 | 0 |
| 2009 | 18 | 1 | 0 | 0 |
What fails most often
- 1 Electrical system 24% of all complaints
- 2 Engine 19% of all complaints
- 3 Fuel/propulsion system 19% of all complaints
- 4 Service brakes 19% of all complaints
- 5 Air bags 14% of all complaints
- 6 Steering 10% of all complaints
- 7 Structure 10% of all complaints
- 8 Electronic stability control 5% of all complaints
- Electrical system: 5 complaints (24% of all).
- Engine: 4 complaints (19% of all).
- Fuel/propulsion system: 4 complaints (19% of all).
- Service brakes: 4 complaints (19% of all).
- Air bags: 3 complaints (14% of all), 1 of them with a crash reported by the owner.
Symptoms owners describe
How many of the 21 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 5 | 0 | 0 |
| Engine | 4 | 0 | 0 |
| Fuel/propulsion system | 4 | 0 | 0 |
| Service brakes | 4 | 0 | 0 |
| Air bags | 3 | 1 | 0 |
| Steering | 2 | 0 | 0 |
| Structure | 2 | 1 | 0 |
| Electronic stability control | 1 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Equipment | 1 | 1 | 0 |
| Powertrain | 1 | 0 | 0 |
| Suspension | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Other | 4 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
2009 cadillac escalade hybrid side airbags went off late in crash and caused more injury, frame did not hold due to extra hybrid weight, onstar would not function tw*
The contact stated that while driving at an undisclosed speed, the vehicle went over a bump in the roadway and loss power steering functionality without warning. The contact pulled over, turned off and restarted the vehicle. The contact stated that the failure recurred several times.
My hybrid escalade has no extra power in requesting that after press down the gas pedal to get more necessary power to entry in highway the car shows something is holding the car. I do not if normal or not. That happens all the time.
The top clear coat of the paint in the middle columns, between the doors, both sides, is peeling or going out. The cadillac dealer (brogan cadillac) in totowa, nj told me that is normal, I am thinking they are wrong, but maybe I'm wrong.
My check engine light came on after my vehicle made a noise from the tail pipe and when I push on the gas pedal my vehicle stalls out and the suspension the voltage and stability reads across my information screen. It happens to all the time weather I'm in motion or in parked or just sitting there at a red light.
Gm must recall all escalade 2009 for engine low oil pressure in all vehicles of this year, due to cam problems. Gm knows it, but avoiding it.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.