AI Damage2020 Chrysler 300: common problems
Owners of the 2020 Chrysler 300 filed 10 complaints with NHTSA, most often about air bags and powertrain. The maker issued 285 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 10
- involving a crash
- 2
- Technical service bulletins (TSB)
- 285
What fails most often
- 1 Air bags 40% of all complaints
- 2 Powertrain 10% of all complaints
- 3 Visibility 10% of all complaints
- 4 Forward collision avoidance 10% of all complaints
- Air bags: 4 complaints (40% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 1.
- Powertrain: 1 complaints (10% of all); manufacturer bulletins for this component: 37.
- Visibility: 1 complaints (10% of all); manufacturer bulletins for this component: 11.
- Forward collision avoidance: 1 complaints (10% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.6 L · petrol · 6 cyl
- 5.7 L · petrol · 8 cyl
- automatic, 8-speed
Drive: RWD, AWD
Symptoms owners describe
How many of the 10 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 4 | 2 | 1 |
| Powertrain | 1 | 0 | 37 |
| Visibility | 1 | 0 | 11 |
| Forward collision avoidance | 1 | 0 | 0 |
| Equipment | 0 | 0 | 102 |
| Electrical system | 0 | 0 | 81 |
| Engine and cooling | 0 | 0 | 20 |
| Structure | 0 | 0 | 19 |
| Engine | 0 | 0 | 14 |
| Backover prevention | 0 | 0 | 13 |
| Service brakes | 0 | 0 | 8 |
| Steering | 0 | 0 | 8 |
| Exterior lighting | 0 | 0 | 7 |
| Tires | 0 | 0 | 7 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The air bags failed to deploy. The contact's husband was unconscious. The emergency units resuscitated the contact's husband three times at the scene; however, the contact's husband remained partly unconscious. The emergency unit transported the contact's husband to the hospital, and he remained in the ICU for 3 days.
The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.
The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.
On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park?
I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly.
This Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 1,486 of 2,102 model years in the NHTSA data (among the 29% least complained about).
On average one model year of the 300 has 52 complaints (8 years in the data). This year has 10, below average.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Visibility. Wipers, mirrors, defrosters, cracked glass.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward…
The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE…
- Backup Camera Poor Image Quality Inspection
- Flash
Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs)…
- The vehicle will exhibit a service transmission/check engine warning indicator for the following…
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may…
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,…
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)…
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
- D-25-17 Rev
A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
- ID-25-14 Rev
A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
- Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders
Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
- PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
- Intermittent Uconnect Box Requires Service Message
TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
- Engine Oil Leak
NHTSA lists 285 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2020 Chrysler 300?
Owner complaints to NHTSA most often mention: air bags, powertrain, visibility. Total complaints: 10. The most frequent symptoms in complaint texts: airbags did not deploy (20%), knocking, grinding or other noise (20%), A/C or heater (10%).
How many service bulletins (TSB) were issued for the 2020 Chrysler 300?
NHTSA lists 285 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2020 Chrysler 300 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2020 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.