AI Damage2016 Chrysler Town AND Country: common problems
Owners of the 2016 Chrysler Town AND Country filed 527 complaints with NHTSA, most often about powertrain and electrical system. The maker issued 152 service bulletins for this year. We found 9 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 527
- involving a crash
- 12
- Technical service bulletins (TSB)
- 152
- YouTube repair videos
- 9
What fails most often
- 1 Powertrain 35% of all complaints
- 2 Electrical system 20% of all complaints
- 3 Structure 14% of all complaints
- 4 Engine 13% of all complaints
- 5 Seats 4% of all complaints
- 6 Latches, locks, linkages 3% of all complaints
- 7 Air bags 3% of all complaints
- 8 Vehicle speed control 3% of all complaints
- Powertrain: 187 complaints (35% of all), 4 of them with a crash reported by the owner; manufacturer bulletins for this component: 23.
- Electrical system: 107 complaints (20% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 30.
- Structure: 75 complaints (14% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 24.
- Engine: 69 complaints (13% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 6.
- Seats: 23 complaints (4% of all); manufacturer bulletins for this component: 3.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.6 L · petrol · 6 cylnamed in 7 complaints
- automatic, 6-speed
Drive: FWD
Symptoms owners describe
How many of the 527 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 187 | 4 | 23 |
| Electrical system | 107 | 1 | 30 |
| Structure | 75 | 1 | 24 |
| Engine | 69 | 2 | 6 |
| Seats | 23 | 0 | 3 |
| Latches, locks, linkages | 16 | 0 | 4 |
| Air bags | 16 | 4 | 1 |
| Vehicle speed control | 14 | 1 | 9 |
| Steering | 11 | 0 | 10 |
| Fuel/propulsion system | 9 | 0 | 0 |
| Service brakes | 5 | 0 | 6 |
| Visibility | 5 | 0 | 3 |
| Wheels | 3 | 0 | 3 |
| Lane departure | 3 | 0 | 2 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
There is a check engine light exact for my transmission sensors, but it actually needs to be changed immediately. Due to my financial hardship that COIVD has caused me as a young single mother, I am unable to pay for this unknown excessive charge for the proper service.
On 9/3/20, I was involved in an accident where the driver who crashed into me ran a red light while I was making a left hand turn off the offramp at sahara ave. To go west in las vegas, nv.
The contact stated that while driving at various speeds without warning a loud whining noise was heard with the vehicle unstable power control. The contact pulled over and restarted the vehicle and the vehicle operated as intended.
My steering controls do not work. The steering wheel controls dont work and cruise control does not work. The controls for the speedometer for digital use do not work. There is only 36000 miles on the car and the part to fix is unavailable.
Vehicle's tipm module failed, causing the vehicle to stall to a stop on a busy street. Hazard lights did not work. Transmission shifter locked itself in park. All cluster instrument warning lights were on. Uconnect sound system off. Power windows and locks disabled. Sliding doors locked and disabled.
Vehicle was totaled, no injuries received, air bags did not deploy. Travel speed was at posted limit of 35. When my son got there he said that it looked as if the 2 tires on the right had malfunctioned and gone flat, almost as if they had run over sharp objects, causing the van to suddenly veer right
My grandparents were coming home from il monday night. My grandfather drove straight off a turn and hit the ditch into some trees. It had a frontal/roll over. My grandfather (driver) received face fractures, busted rib cage, and a broken leg. He is currently in icu.
Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical failure. The failure mileage was approximately 122,700.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 99 of 2,102 model years in the NHTSA data (top 5% most complained about).
On average one model year of the Town AND Country has 105 complaints (5 years in the data). This year has 527, above average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
- "Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following
● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or…
- Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry
If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)…
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair…
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges…
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current…
- ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA)
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals…
- ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA)
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet…
- LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is…
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev
- FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016…
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim…
NHTSA lists 152 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- Chrysler Town & Country - TOP PROBLEMS & ISSUES 2011 - 2016 (common fixes, repairs, defects)amount per author: 1,500 UNSPECIFIED_DOLLAR
- Destroyed 2010 Town And Country Gets a 2016 Front End And Rebuilt! Start-Finish
- 2016 Chrysler Town & Country Torque Converter #repair #autorepair #monday
- 2016 Chrysler Town & Country #repair #autorepair #techtips #tools #shorts #finallyfriday #friday
- 2016 chrysler town and country broken flex plate
- I found a BAD TRANSMISSION in this 2016 Chrysler Town and Country 👀 #van #Chrysler #townandcountry
- 2016 Chrysler Town And Country Nightmare Repair (Part 3) #autorepair #diy #engineswaps
- #update 2016 Chrysler Town & Country Torque Converter #repair #autorepair #monday
- 2016 Chrysler Town And Country, Nightmare Repair (Part 2) #autorepair
Other years of this model
Questions and answers
What are the most common problems with the 2016 Chrysler Town AND Country?
Owner complaints to NHTSA most often mention: powertrain, electrical system, structure. Total complaints: 527. The most frequent symptoms in complaint texts: warning lights, check engine (17%), door locks, latches, handles (14%), loss of power / limp mode (9%).
How many service bulletins (TSB) were issued for the 2016 Chrysler Town AND Country?
NHTSA lists 152 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2016 Chrysler Town AND Country from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2016 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.