AI Damage2019 Dodge Journey: common problems
Owners of the 2019 Dodge Journey filed 102 complaints with NHTSA, most often about electrical system and backover prevention. The maker issued 107 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 102
- involving a crash
- 7
- Technical service bulletins (TSB)
- 107
What fails most often
- 1 Electrical system 23% of all complaints
- 2 Backover prevention 19% of all complaints
- 3 Engine 9% of all complaints
- 4 Air bags 9% of all complaints
- 5 Exterior lighting 8% of all complaints
- 6 Powertrain 7% of all complaints
- 7 Service brakes 6% of all complaints
- 8 Seat belts 5% of all complaints
- Electrical system: 23 complaints (23% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 31.
- Backover prevention: 19 complaints (19% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 2.
- Engine: 9 complaints (9% of all); manufacturer bulletins for this component: 8.
- Air bags: 9 complaints (9% of all), 4 of them with a crash reported by the owner.
- Exterior lighting: 8 complaints (8% of all).
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.4 L · petrol · 4 cyl
- 3.6 L · petrol · 6 cyl
- automatic, 4-speed
- automatic, 6-speed
Drive: FWD, AWD
Symptoms owners describe
How many of the 102 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 23 | 1 | 31 |
| Backover prevention | 19 | 1 | 2 |
| Engine | 9 | 0 | 8 |
| Air bags | 9 | 4 | 0 |
| Exterior lighting | 8 | 0 | 0 |
| Powertrain | 7 | 0 | 20 |
| Service brakes | 6 | 2 | 1 |
| Seat belts | 5 | 1 | 0 |
| Visibility | 4 | 0 | 2 |
| Seats | 4 | 0 | 1 |
| Structure | 3 | 1 | 18 |
| Fuel/propulsion system | 3 | 0 | 0 |
| Steering | 2 | 0 | 1 |
| Vehicle speed control | 1 | 0 | 1 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The fire department and police arrived on the scene. Police and fire department reports were filed. The vehicle was able to be driven away from the crash site. The contact stated that the following week, while driving, all of the air bags deployed without any impact.
On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving.
Once it stopped flashing, the image on the screen was upside down. It’s is available for inspection. This is a safety hazard. The purpose of the camera is so that people can see what’s behind them. If the Camry isn’t functioning properly it’s can cause accidents. No warning. The camera just randomly did this.
My air bag did not deploy nor did my seat belt even tighten. My entire body especially on the right side slammed the steering wheel. My knee slammed the column or something underneath the steering column. I have a permanent mark.
I had an accident this passed july 4, 2020 where I had no brakes. That experience will never be forgotten (pstd). I traveled that day [address] and reached my destination stopped to check address, then turned slowly into a driveway. My friends pulled their car up so I can park behind.
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up.
The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired.
The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is put into reverse.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 569 of 2,102 model years in the NHTSA data (top 27% most complained about).
On average one model year of the Journey has 142 complaints (7 years in the data). This year has 102, below average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Backover prevention. Rear camera and parking sensors after a rear impact.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Flash
Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420…
- CAMERA – REAR VIEW
- Engine Oil Leak
- Verify Reman part number availability. Order the "R" part number for all orders
Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
- LAMP - DOME
- "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- ACTUATOR - A/C AND HEATER
- STARTER - ENGINE
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)…
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair…
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges…
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current…
- CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble…
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal…
NHTSA lists 107 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2019 Dodge Journey?
Owner complaints to NHTSA most often mention: electrical system, backover prevention, engine. Total complaints: 102. The most frequent symptoms in complaint texts: rear-view camera (24%), infotainment or screen glitches (16%), warning lights, check engine (8%).
How many service bulletins (TSB) were issued for the 2019 Dodge Journey?
NHTSA lists 107 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2019 Dodge Journey from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2019 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.