AI DamageHyundai Entourage: problems, complaints, bulletins
Summary for the Hyundai Entourage across 3 model years: 288 owner complaints and 0 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 23% of all complaints
- 2 Structure 23% of all complaints
- 3 Suspension 17% of all complaints
- 4 Latches, locks, linkages 14% of all complaints
- 5 Service brakes 12% of all complaints
- 6 Engine 7% of all complaints
- 7 Electronic stability control 7% of all complaints
- 8 Exterior lighting 6% of all complaints
- Electrical system: 67 complaints (23% of all), 3 of them with a crash reported by the owner.
- Structure: 65 complaints (23% of all), 2 of them with a crash reported by the owner.
- Suspension: 49 complaints (17% of all), 3 of them with a crash reported by the owner.
- Latches, locks, linkages: 39 complaints (14% of all).
- Service brakes: 35 complaints (12% of all), 2 of them with a crash reported by the owner.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.5 L · petrol · 6 cyl 2011
- 3.8 L · petrol · 6 cyl 2007–2010
- automatic, 5-speed 2007–2010
- automatic, 6-speed 2011
Drive: FWD
Symptoms owners describe
How many of the 288 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 67 | 3 | 0 |
| Structure | 65 | 2 | 0 |
| Suspension | 49 | 3 | 0 |
| Latches, locks, linkages | 39 | 0 | 0 |
| Service brakes | 35 | 2 | 0 |
| Engine | 21 | 0 | 0 |
| Electronic stability control | 20 | 0 | 0 |
| Exterior lighting | 18 | 0 | 0 |
| Air bags | 17 | 5 | 0 |
| Steering | 15 | 1 | 0 |
| Seats | 14 | 0 | 0 |
| Vehicle speed control | 13 | 4 | 0 |
| Tires | 10 | 0 | 0 |
| Engine and cooling | 8 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The valve over eventually leaks oil that drips down on to the alternator. This cause the electrical system to fail, the battery and brake lights come on. Then slowly all lights come on as battery shuts down. This is a known issue with this engine.
Vehicle in motion and van out of control related to the corrosion of control arm. Children (3) in the car. Recalled 2007 and 2008 vehicles! Why not mine? Live in nebraska with salt-infested roads and this van has many issues! My vin number not associated with the recall which is completely unfair.
However, before she could remove her seat belt, the van lunged forward with such speed, we were both screaming in shock. It smashed thru the garage door lunged with such force tearing down the closet in the back of the garage, running over lawn mower and power tools, and smashing everything in its path.
Tl* the contact owns a 2007 hyundai entourage. The contact stated that while the driver attempted to park with the brake pedal depressed, the vehicle independently accelerated causing the contact to crash into the residence. A police report was not filed.
Air bags did not deploy. I have had previous problems with the air bag light staying on and dealer service stated that it was from low voltage. Replaced battery at that time.
The air bags did not deploy. The driver and passenger were injured and transported to the hospital. A police report was filed. The manufacturer stated that they would send someone to inspect the vehicle.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Structure. Rails, pillars, panel gaps, signs of pulling or welding.
- Suspension. Wheel alignment, control arms, subframe, even tire wear.
- Latches, locks, linkages. Door, hood and tailgate latches, especially near the impact.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.